Southern Chrysler Dodge Jeep Ram Newport News

Best truck buying experience in 30 yrs Outstanding salesman, knowledgeable of his products, willing to work on price and trade-in value, spent a week looking for a vehicle out of state, and Outstanding salesman, knowledgeable of his products, willing to work on price and trade-in value, spent a week looking for a vehicle out of state, and most importantly-zero stress and no high pressure sales tactics. I hope the Ram is as good as the salesman. More

Pomoco and Gerald Bradshaw Gerald Bradshaw is a consummate professional. No surprise given his experience as a former dealership GM. Finding retirement not to his liking, Geral Gerald Bradshaw is a consummate professional. No surprise given his experience as a former dealership GM. Finding retirement not to his liking, Gerald came back into sales, and we were fortunate to have the opportunity to work with him. We ended-up buying exactly the vehicle we needed at a very fair price with full explanations on the vehicle's service and ownership history. I'll be the first one to tell you that going to a car dealership is akin to going to the dentist, but this transaction has made me eat those words. Thank you Pomoco and especially Gerald Bradshaw. More

Bad experience I bought a used Ford truck and within the month the motor broke. They asked me to take it to Bowditch Ford for the diagnostic and was told two cylinde I bought a used Ford truck and within the month the motor broke. They asked me to take it to Bowditch Ford for the diagnostic and was told two cylinders weren't working by Bowditch .They took the heads off and sent to the machine shop and it was determined a valve was broke. There was metal in the engine and they recommended a new engine. The extended warranty company AUL stated it was carbon build up and they wouldn't cover it ?! Go figure. Imagine that. The warranty company knows more than the machine shop. Fell back on POMOCO. The first engine sent to Bowditch was sent back because it wasn't secured in the back of the delivery truck and was damaged. Next call I get from Bowditch is the truck is ready. The repair sheet states replaced engine with junkyard motor provided by third party.They replaced oil pan,oil cooler, fuel rails two plugs and coils. POMOCO never called me in the whole 81 days! Never asked if I needed a car or offered to help with the payments I was making on the vehicle. I spoke with the used car sales manager and head service manager at the same time and told them how disappointed I was with the dealership.Guess what? I still haven't been contacted by anyone. When I said I don't know if I can keep the truck with with this junkyard motor in it, they suggested drive it a couple of weeks then maybe come in and see the sale man if I wanted to trade it in. Ok thanks for all your help. I'm thinking the five star rating I gave you on the sales experience was a mistake. I would like to give kudos to Bowditch Ford for keeping me informed though. Straight shooters More

Great Buying Experience Kevin Steele was a great sales associate with great patience. Made the car buying experience easy and hassle free. Knew one thing we wanted was a gree Kevin Steele was a great sales associate with great patience. Made the car buying experience easy and hassle free. Knew one thing we wanted was a green vehicle. Not many of those out there but worked a great deal on the Cherokee they had on the lot. Wife is happy so I'm happy. We will be back. More

satisfied again I came to this dealership 12 years ago and I bout a brand new chysler 300 for a guy named Mr. Angelo and he took great care of me. 12 years later I co I came to this dealership 12 years ago and I bout a brand new chysler 300 for a guy named Mr. Angelo and he took great care of me. 12 years later I come in pomoco and look who I run into Mr. Angelo and he got me into another brand new 300. If you go to pomoco in Newport news I recommend you ask for Mr. Angelo More

Great Experience! Had a great car buying experience at Pomoco. Quick, fast service, and friendly smiling faces. Matt Johns, Melissa Taylor, Cindy Borrelli, and John Spa Had a great car buying experience at Pomoco. Quick, fast service, and friendly smiling faces. Matt Johns, Melissa Taylor, Cindy Borrelli, and John Spatz were extremely nice and work hard to make everyone happy. More

Thorough and personable service from Mike Wiseman Purchasing our new Jeep Compass was enhanced by the knowledge shown and shared by Mike Wiseman. Literally no question that we had went unanswered. Tha Purchasing our new Jeep Compass was enhanced by the knowledge shown and shared by Mike Wiseman. Literally no question that we had went unanswered. Thanks More

Great customer service Our salesman, Matt John's, was great to work with. No pressure from him or from the After Market dept. They have a vast inventory to chose from. We Our salesman, Matt John's, was great to work with. No pressure from him or from the After Market dept. They have a vast inventory to chose from. We had picked our RAM 2500 from the Internet. Was exactly what we expected. Thank you Matt for making our purchase pain free. More

Awesome , New Vehicle The service was great any issue or question you need answered was taken care of. The atmosphere was relaxing, professional great job no problems, Than The service was great any issue or question you need answered was taken care of. The atmosphere was relaxing, professional great job no problems, Thanks More

Mike Wiseman We enjoyed working with Mike Wiseman. We drove a long way to Pomoco because Mike responded to our email questions with specifics, allowing us to narro We enjoyed working with Mike Wiseman. We drove a long way to Pomoco because Mike responded to our email questions with specifics, allowing us to narrow the inventory and select our Wrangler before we arrived. Mike answered our questions and let us test-drive to be sure. It was low-pressure and comfortable. Once we were ready to negotiate he moved things along quickly; not the typical drag-it-out to wear us down. Soon we came to agreement. Then at the end, he walked us through the operations of the tech features and such. Thank you Mike. More