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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
397 Reviews

397 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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April 19, 2025

The service department communication is lacking it’s extremely hard d to get someone on the phone and I had an appointment to install a part and the part was never ordered More

by jeddanieljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Knowledgeable , friendly,, quick, polite. New how 2 alive my problem, reasonable fee charged, AND THEYVEASHED MY CAR ! More

by mklempke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

This was our first time & it was outstanding. I definitely would recommend this business. Their customer service & professionalism was outstanding. They were very transparent about pricing and v More

by vplants4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel & Layell
April 17, 2025

Went in for a state safety inspection it went fast and smooth I was in and out in less than an hour More

by GRRAYWOLF
Recommend Dealer
Yes
Employees Worked With
Jessie
April 16, 2025

Huge improvement over last owners, service was on time and was done very quickly. Thanks. More

by KEVOB333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Professional and courteous. In and out quickly with comfortable waiting area. Great service from start to finish More

by dgrazij129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Good On time with the appointment. It did not take along time. Person who assisted me was very professional, and kept me updated. More

by TTALBIRD
Recommend Dealer
Yes
April 14, 2025

Outstanding. The work was done to perfection and Mr Jermaine was very professional and very knowledgeable. More

by JMOORE107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine
April 14, 2025

Always straight forward on what needs to be done, even when I come in with a code and explain it. Quick turnaround! More

by TALLCUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Lafeyell Tucker is an excellent service writer. He took care of me from the time I arrived until I left. He kept me informed of the service of my Jeep the whole time I was there v More

by FINFANSUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafeyell Tucker
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