Russ Beach

I was sold a “new truck” to only find out it had the entire fuel system replaced by A PREVIOUS PURCHASER. Sales never told me and I’m having problems with the truck. This has been brought tonsils manage entire fuel system replaced by A PREVIOUS PURCHASER. Sales never told me and I’m having problems with the truck. This has been brought tonsils managers attention and I’m waiting on what the final outcome will be. I would expect a major dealer, such as RAM to make this right. More

by STEVEN.SMITHLEY Verified Customer Verified Customer

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I had a great experience at Southern! The communication was prompt and professional. I accomplished everything beforehand over text, showed up and quickly signed the papers and was out of The communication was prompt and professional. I accomplished everything beforehand over text, showed up and quickly signed the papers and was out of there . Great experience More

by KAUSTIN5683 Verified Customer Verified Customer

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Sold us a lemon at first. Let us trade up for something else lll l Let us trade up for something else lll l More

by sturge6 Verified Customer Verified Customer

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William, Justin, and Russ made the purchase of our new Pacifica very simple. They found the exact model we wanted and gave us a great price for it. Excellent customer service and a great experience! Pacifica very simple. They found the exact model we wanted and gave us a great price for it. Excellent customer service and a great experience! More

by ADAM.B.RUSSELL.84 Verified Customer Verified Customer

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They're very busy but always seem to make time for you. Taking care of people is high at this dealership. Taking care of people is high at this dealership. More

by Fallen1sGeist Verified Customer Verified Customer

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Went for po302 code and all they did was reset the engine light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I had a crack in overflow reservoir wanted 800 to fix that problem I said no Fix engine light All they did was reset it Four days later engine light came back on same code again This time said it was blown head gasket and wanted 5200 dollars to fix I said no Please fix engine light After looking into everything the dealer did nothing to begin with Since the first time I went they lied to me about fixing the engine code I had to take to a private garage to have them look at it Upon looking at it they found no spark plugs had been changed and no blown head gasket This dealer charged me for work but never did work I demanded a refund on money they told me no and called me a liar saying they did the work and I have proof from other garage they didn’t do work I would never recommend any Work or anybody in this dealer More

by BRYANOTTAWAY Verified Customer Verified Customer

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Syed=Akbar/Russ is the man and a employee you should keep around for as long as possible! around for as long as possible! More

by Fallen1sGeist Verified Customer Verified Customer

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Prices are kinda high But that's expected at a dealer got charged for work not done on my jeep got charged for work not done on my jeep More

by BRYANOTTAWAY Verified Customer Verified Customer

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The salesman who sold us the 2018 Honda Pilot did not respond after making the sale to questions and concerns with the vehicle. The vehicle was not detailed as promised ( found trash in console from kid respond after making the sale to questions and concerns with the vehicle. The vehicle was not detailed as promised ( found trash in console from kids of previous owner) also had to wait several hours in day of purchase for detailing only to be told after 2 hour wait that they wouldn’t be able to get to it that day and we had to come back next day for pickup. Salesman also was not honest about fees- indicated extra fee was for protection package- once we looked at paperwork it indicated that we had in fact paid for Lockack system that we didn’t need or want. Asked salesman about getting additional keyfob we bought programmed by dealership and he said he would get back to us and never followed up. More

by ITROTALOT Verified Customer Verified Customer

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End of the year sales was busy. Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in serv Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in service. More

by michaelandrews08 Verified Customer Verified Customer

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