Southern Chrysler Dodge Jeep Ram Newport News - Service Center

I've called at. leaast 8 times on my 2024 ram that's still under warranty for the same problem. No one has returned my calls. To pay that amount of money for a vechil leaast 8 times on my 2024 ram that's still under warranty for the same problem. No one has returned my calls. To pay that amount of money for a vechile that continues not to start is unacceptable. I'm contacting an attorney for " lemon law" statue More

It was a great experience they were very nice and knowledgable Thank you for the experience knowledgable Thank you for the experience More

Really bad service! !! The dealership don’t have experience and responsibility about the job !!! I spend 5 k already and my problem still ain’t fix!!! I will paid 7k more !! The dealership don’t have experience and responsibility about the job !!! I spend 5 k already and my problem still ain’t fix!!! I will paid 7k more like they ask for but they said not warranty the job will be done !!! What kind of xxxx is that ??? More

I’ve only been to the service center once, but they were extremely helpful and fast extremely helpful and fast More

Fast and efficient, no seat or floor protection seen being removed from vehicle when returned. being removed from vehicle when returned. More

Two hours for an oil change and tire rotation is unreasonable. I made the appointment ahead of time why was the oil and filter not on hand? Also charges for gloves, towels, lubricants, and safety g unreasonable. I made the appointment ahead of time why was the oil and filter not on hand? Also charges for gloves, towels, lubricants, and safety glasses, twice! isn’t that part of the cost of doing business? Also requested information from Sales dept when I made the appointment, the sales person is suddenly on vacation- left no answer. Beautiful facility but terrible service! More

The service was a quick fix. My only issue was I wasn't sure when was my appointment. I did receive a check in call the day before but the booking system didn't send a confirmati My only issue was I wasn't sure when was my appointment. I did receive a check in call the day before but the booking system didn't send a confirmation email or text. More

And Tanika House All of the Southern employees I worked, Jermaine Johnson, George Kelly, Tanika House and L, with were great and incredibly helpful. I felt I was receiving the best and honest service and qu Jermaine Johnson, George Kelly, Tanika House and L, with were great and incredibly helpful. I felt I was receiving the best and honest service and quote of work that needed to be done. More

Best customer service ever. Great service in and out. All questions answered promptly and expected wait time did not exceeded. Great service in and out. All questions answered promptly and expected wait time did not exceeded. More

Lafeyell was great and explained everything to me were I could understand and he also didn't treat me like an unknowing female. Everyone was very friendly and accommodating even the people that was selling could understand and he also didn't treat me like an unknowing female. Everyone was very friendly and accommodating even the people that was selling cars. More