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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
450 Reviews

450 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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June 23, 2025

I was there for an oil change I did not have an appointment. Everyone was very kind and accommodating More

by Christina.luther
Recommend Dealer
Yes
June 22, 2025

Very good service. I called and they were able to get me in at the last minute. Great job!! More

by camprosellc2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka Bellomy
June 22, 2025

Met expectations! Glad not to have to drive to chesapeake dealership like they said I had to when I bought the vehicle. More

by heater20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Jermaine took care of my vehicle and I pleased with the customer service!! Each visit is wonderful, thanks!! More

by bparker8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
June 22, 2025

Got me in and out. Fast friendly service, I recommend them for all your service needs More

by Steve Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Customer service suck. No call backs, not retur n emails or voice mail for over 4 weeks, problems with previous owner which I was never informed of. Paid cash for vehicle. More

by dalepheth1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Dealership has taken on new management however their prices are outrageous. Due to their high prices I will not be returning. More

by JNN226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
June 21, 2025

Friendly and dropped off without an appointment for routine maintenance. No pressure for items recommended during inspection. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Great service techs in Lafayell and Jermaine. Always pleasant, timely, responsive, and informational on the status of the work. More

by WAYNE_HUNLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayell
June 21, 2025

People were professional and friendly and were helpful. Facilities were clean and functional and easy to navigate. More

by 5thwheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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