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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
573 Reviews

573 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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August 09, 2025

They did good work and were honest with their prices even on time when their shop caught for and they had to move. More

by PHONKEELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Exceptional sales force and General Manager. Great people to work with. Highly recommend this dealer and will do business in the future. More

by rcyates
Recommend Dealer
Yes
Employees Worked With
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Hussein
August 08, 2025

If I could give it 0 stars I would. Very poor service to ask for $249 dollars before they even look at anything. They do not call to discuss what they found, you only get a text link wi More

by FuzzyPickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Clean dealership and friendly people. Parts department very friendly and willing to help out in way they can. More

by TERRYROSSER1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick (parts department)
August 08, 2025

I bought my 1 owner JK about 3 weeks ago. I started having problems with my key fob. When I went in to have them check it out, they got me right in to service and programmed a new fob at no c More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Great timely service! Nice customer lounge. Very professional and friendly staff. Great work on my Jeep Wrangler Rubicon! More

by CHRISTINE SCHAFFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka Bellomy
August 07, 2025

Professional team, customer service is outstanding, communication to the customer is on point, quotes for parts/repars/replacement reasonable. More

by jkbuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafeyell service dept 5 stars
August 06, 2025

Although I believe that the charge for a battery was extremely high. The service I received was excellent. Tina who answered the phone when I called was very informative and she was pleasant to deal wit More

by tarac1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

I’ve only been to the service center once, but they were extremely helpful and fast More

by jtfunkhauser
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Really bad service! !! The dealership don’t have experience and responsibility about the job !!! I spend 5 k already and my problem still ain’t fix!!! I will paid 7k more More

by Nguyenphuongquang2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
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