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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
330 Reviews

330 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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April 21, 2025

Pleased with the service provided. Service was related to a cathalitic converter recall. They performed the work in a timely fashion as I waited. Car runs much better now. More

by JAORTIZ4
Recommend Dealer
Yes
April 20, 2025

I have been bringing my car to this service center for a while and I appreciate the hard work and care they put in on my vehicle as well as giving me a peace of mind knowing it’s gonna be done right. More

by Diegourquhart10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There’s a lady that works there she has a really bubbly personality and I’ve worked with her several times. Great employee
April 19, 2025

I walked into Southern Ram and was wildly impressed how clean even the service department was. Well organized, efficient, and clean. More

by Kells
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

The service department communication is lacking it’s extremely hard d to get someone on the phone and I had an appointment to install a part and the part was never ordered More

by jeddanieljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Knowledgeable , friendly,, quick, polite. New how 2 alive my problem, reasonable fee charged, AND THEYVEASHED MY CAR ! More

by mklempke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

This was our first time & it was outstanding. I definitely would recommend this business. Their customer service & professionalism was outstanding. They were very transparent about pricing and v More

by vplants4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel & Layell
April 17, 2025

Went in for a state safety inspection it went fast and smooth I was in and out in less than an hour More

by GRRAYWOLF
Recommend Dealer
Yes
Employees Worked With
Jessie
April 16, 2025

Huge improvement over last owners, service was on time and was done very quickly. Thanks. More

by KEVOB333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Professional and courteous. In and out quickly with comfortable waiting area. Great service from start to finish More

by dgrazij129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Good On time with the appointment. It did not take along time. Person who assisted me was very professional, and kept me updated. More

by TTALBIRD
Recommend Dealer
Yes