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Southern Chrysler Dodge Jeep Ram Newport News - Service Center
Newport News, VA
400 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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400 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center
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May 20, 2025
Th labor rate of 225 an hour was a surprise as well as the 50. Percent up charge on the part. 500 dollars for a tire sensor is ridiculous! the 50. Percent up charge on the part. 500 dollars for a tire sensor is ridiculous! More
by wayne_liebig
Verified CustomerEmployees Worked With
May 19, 2025
I came in without an appointment and he immediately proceeded to check me in to get multi-point inspection and an oil change since I was going out of town. proceeded to check me in to get multi-point inspection and an oil change since I was going out of town. More
by JERRY4111GOODE
Employees Worked With
Young , tall,slim black man with hair braided in a ponytail.
May 19, 2025
Excellent customer service! Handled the issue with my vehicle on the spot. Wenatchee above and beyond Handled the issue with my vehicle on the spot. Wenatchee above and beyond More
by melmoe24
Employees Worked With
May 19, 2025
They were attentive to what I was looking for and exceeded my expectations in providing customer service exceeded my expectations in providing customer service More
by carol
May 17, 2025
Thank you for the excellent customer service. I was acknowledged within a minute and in and out as soon as possible. I was acknowledged within a minute and in and out as soon as possible. More
by WOODSM6
Employees Worked With
May 17, 2025
Been coming to this dealership for 19 years, leasing and buying cars. Seems like the Customer Service has declined. From not getting return phone calls in a timely manner to asking for my car to be courtesy buying cars. Seems like the Customer Service has declined. From not getting return phone calls in a timely manner to asking for my car to be courtesy wash and was told it would be done and it wasn’t. Two telling the person who drove my car to me, thank you and hearing nothing in returned and just walked away. And is it OK nowadays to eat your lunch at the customer service desk? I was so impressed when it was Pomoco and Checkered Flag that I would still drive from Williamsburg to get my service done. Now I’m having second thoughts. Thank you. More
by JUAN.DEJESUS
Employees Worked With
May 17, 2025
Professionals all around that location, courteous, kind, friendly, and knowledgeable. The only place I prefer to do my oil change is at this location! friendly, and knowledgeable. The only place I prefer to do my oil change is at this location! More
by LQTRAVEL
Employees Worked With
May 16, 2025
Service excellet. Was even refered to the right person in the body shop. Thank you Was even refered to the right person in the body shop. Thank you More
by mobleip
Employees Worked With
May 15, 2025
They was very helpful and got my car fixed and cleaned out faster. Thank you. out faster. Thank you. More
by mary.el53
Employees Worked With
