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Southern Chrysler Dodge Jeep Ram Newport News - Service Center
Newport News, VA
635 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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635 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center
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August 12, 2025
I arrived at the dealership at 7:30 AM . They opened at 8 AM . Jermaine came out before 8 AM to assist with getting me started by putting my ticket in for the service I was there for. I can They opened at 8 AM . Jermaine came out before 8 AM to assist with getting me started by putting my ticket in for the service I was there for. I cannot remember the last time I was at a business that actually opened their doors early to take care of their customers. Jermaine and southern you are doing amazing work keep it up! I cannot say enough good things about my experience with your dealership that day. More
by MAHONEYCRYSTAL
Verified CustomerEmployees Worked With
Jermaine service dept.
August 11, 2025
The Souhtern group is a great organization to work with Cleon is the reason I have hope in amazing customer service! Stellantis is the worse manufacturer I’ve ever had. Their customer service is the disa Cleon is the reason I have hope in amazing customer service! Stellantis is the worse manufacturer I’ve ever had. Their customer service is the disappointing and I will never by a Dodge product again!!! The Ram truck still doesn’t function properly. More
by louhughes2003
Employees Worked With
August 10, 2025
The worst ever never ever want to deal with this place again hate it ug again hate it ug More
by PAULBURRAGE88
Employees Worked With
August 10, 2025
Easy to set up appointment and staff were very helpful/friendly. I am so happy to see Southern Dodge take over the Newport News dealership. helpful/friendly. I am so happy to see Southern Dodge take over the Newport News dealership. More
by Jeff P.
Employees Worked With
Lafeyell Tucker
August 10, 2025
Very rude was ready to make a deal and they basically said take it or leave it will never go back and have bought 3 vehicles in the past horrible weekend staff working no customer service said take it or leave it will never go back and have bought 3 vehicles in the past horrible weekend staff working no customer service More
by danberry007
Employees Worked With
Manager
August 09, 2025
They did good work and were honest with their prices even on time when their shop caught for and they had to move. on time when their shop caught for and they had to move. More
by PHONKEELES
Employees Worked With
August 08, 2025
Exceptional sales force and General Manager. Great people to work with. Highly recommend this dealer and will do business in the future. Great people to work with. Highly recommend this dealer and will do business in the future. More
by rcyates
August 08, 2025
If I could give it 0 stars I would. Very poor service to ask for $249 dollars before they even look at anything. They do not call to discuss what they found, you only get a text link wi Very poor service to ask for $249 dollars before they even look at anything. They do not call to discuss what they found, you only get a text link with suggestions that had nothing to do with why you brought a vehicle in. After having the car most of the day, they do not even call when to pick up. More
by FuzzyPickel
Employees Worked With
