Southern Chrysler Dodge Jeep Ram Newport News - Service Center

I bought my 1 owner JK about 3 weeks ago. I started having problems with my key fob. When I went in to have them check it out, they got me right in to service and programmed a new fob at no c I started having problems with my key fob. When I went in to have them check it out, they got me right in to service and programmed a new fob at no charge. They are great to deal with and I recommend them to everyone. More

Great timely service! Nice customer lounge. Very professional and friendly staff. Great work on my Jeep Wrangler Rubicon! Nice customer lounge. Very professional and friendly staff. Great work on my Jeep Wrangler Rubicon! More

Professional team, customer service is outstanding, communication to the customer is on point, quotes for parts/repars/replacement reasonable. communication to the customer is on point, quotes for parts/repars/replacement reasonable. More

Although I believe that the charge for a battery was extremely high. The service I received was excellent. Tina who answered the phone when I called was very informative and she was pleasant to deal wit extremely high. The service I received was excellent. Tina who answered the phone when I called was very informative and she was pleasant to deal with. I’m new in town and this service department took care of me. Thank you More

I’ve only been to the service center once, but they were extremely helpful and fast extremely helpful and fast More

Really bad service! !! The dealership don’t have experience and responsibility about the job !!! I spend 5 k already and my problem still ain’t fix!!! I will paid 7k more !! The dealership don’t have experience and responsibility about the job !!! I spend 5 k already and my problem still ain’t fix!!! I will paid 7k more like they ask for but they said not warranty the job will be done !!! What kind of xxxx is that ??? More

I've called at. leaast 8 times on my 2024 ram that's still under warranty for the same problem. No one has returned my calls. To pay that amount of money for a vechil leaast 8 times on my 2024 ram that's still under warranty for the same problem. No one has returned my calls. To pay that amount of money for a vechile that continues not to start is unacceptable. I'm contacting an attorney for " lemon law" statue More

It was a great experience they were very nice and knowledgable Thank you for the experience knowledgable Thank you for the experience More

Fast and efficient, no seat or floor protection seen being removed from vehicle when returned. being removed from vehicle when returned. More

Two hours for an oil change and tire rotation is unreasonable. I made the appointment ahead of time why was the oil and filter not on hand? Also charges for gloves, towels, lubricants, and safety g unreasonable. I made the appointment ahead of time why was the oil and filter not on hand? Also charges for gloves, towels, lubricants, and safety glasses, twice! isn’t that part of the cost of doing business? Also requested information from Sales dept when I made the appointment, the sales person is suddenly on vacation- left no answer. Beautiful facility but terrible service! More