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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
405 Reviews

405 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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May 02, 2025

Done timely way. Left headlight still slightly foggy. New unit self-installed would have been cheaper. More

by RONALDJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Outstanding and prompt service. Service clerk and manager were outstanding. Dealing with a purchase and service issue. They are on it. More

by chiefej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department front desk. Outstanding
May 01, 2025

The wait was longer than expected but Lafayell was great and made the experience much better than it has been in the past More

by HIGH_MAINTENANCE70
Recommend Dealer
Yes
Employees Worked With
Lafayell Tucker
May 01, 2025

Absolutely fantastic, best customer service The service representative was super friendly and had fantastic customer service. More

by CHYARY01
Recommend Dealer
Yes
May 01, 2025

Car was ready when I requested it to be ready. Washed my car. Friendly and efficient. More

by KATHRYNLEIGH66
Recommend Dealer
Yes
April 30, 2025

Southern are good people. I'll keep coming back. They go The extra mile, the service guy and the parts guy that I spoke with. Remember me from past encounters that's important More

by Rgdavis999
Recommend Dealer
Yes
April 30, 2025

Very nice service from start to finish! Great handling and delivered my truck earlier than planned. Thank you. More

by MICHAEL.OAKES15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

The Dealership personal was very knowledgeable and helpful, the communication was great, I would highly recommend. More

by Jimbo5125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

I was very pleased with the service and the staff is very personal and polite. More

by waresauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Friendly and professional. I plan to return for service. Comfortable waiting area. Wait time was reasonable. More

by DUMBPAINTER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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