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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,953 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,953 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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December 20, 2022
Haley was great to work with, very courteous and professional in everything, it is a pleasure to bring my car in for service. thank you again professional in everything, it is a pleasure to bring my car in for service. thank you again More
by NASLLVP
Verified CustomerEmployees Worked With
Haley Moore in service
December 19, 2022
They have extreme lack of communication, just blame someone else, break your vehicle than make u wait a week to get it fixed. The worst customer service. someone else, break your vehicle than make u wait a week to get it fixed. The worst customer service. More
by richard eyer
Employees Worked With
Service writer, Service manager and service director
December 16, 2022
awesome service with a smile! !!! super fast also.....The team is great to work with!! !!! super fast also.....The team is great to work with!! More
by JAVAJP123456
December 07, 2022
They do not return calls. There is no lounge area. If they have a shuttle service no one has told me. A car was stolen from a bay this year. Returned my car low on gas, & dirt There is no lounge area. If they have a shuttle service no one has told me. A car was stolen from a bay this year. Returned my car low on gas, & dirt on the footwell. They drove it around to test it & clearly went far as they used a lot of gas. I had to get a rental car & returned it at the same gas level. More
by basiavb
Employees Worked With
Service department
December 04, 2022
Friendly, professional service staff, excellent service. Facilities are dated and unattractive customer lounge was being renovated, interim was very uncomfortable. Completed update will help dramatically Facilities are dated and unattractive customer lounge was being renovated, interim was very uncomfortable. Completed update will help dramatically. More
by jdbyrne
Employees Worked With
November 29, 2022
This is about my 20 Jeep I have bought at your dealership. My problem this time was that my old Jeep was not completely emptied by my salesman before the trade was complete. I am a man in a whee dealership. My problem this time was that my old Jeep was not completely emptied by my salesman before the trade was complete. I am a man in a wheelchair and Eric helped me to do this switch. He never removed my WeatherTech floor liner from the truck or my battery charge and new cables. When I discovered this my old vehicle had already been sold and these items were not able to be recovered. I know have the cost of replacement. Not a good feeling on my par.t. More
by DCAROLE
Employees Worked With
Eric Alexander
November 29, 2022
Service was great and they got my car done early. They were a lot more courteous than Southern GMC. The old lady that sounds like she smokes ten packs a day is very rude and I will never go back thei They were a lot more courteous than Southern GMC. The old lady that sounds like she smokes ten packs a day is very rude and I will never go back their. Thank you Southern Dodge Chrysler Jeep Ram Fiat!!!!!!!!! More
by cbuck0
Employees Worked With
