Southern Dodge Chrysler Jeep Ram FIAT - Service Center

30,000 Mile Service Excellent service. Friendly, knowledgeable service representative (but she talks too fast!). All work was completed quickly. Comfortable customer wait Excellent service. Friendly, knowledgeable service representative (but she talks too fast!). All work was completed quickly. Comfortable customer waiting area. Convenient location. This is an excellent dealership. More

SAaety recall and oil change. Sam handled everything, including me locking my keys in my car, in a timely manner and communicated everything with me. They were great for my first e Sam handled everything, including me locking my keys in my car, in a timely manner and communicated everything with me. They were great for my first experience and I look forward to returning when needed. More

EVEN HAD SERVICE DURING A HURRICANE ADVISORY Hard to believe that even when 90% of the city was off of work due to a potential hurricane that the dealership was open. Had an appointment for 7:00 Hard to believe that even when 90% of the city was off of work due to a potential hurricane that the dealership was open. Had an appointment for 7:00 am Friday, September 14, 2018 and everyone was there and ready to go. Sam Vanderslice, my service rep for many, many years greeted me with his usual good humor. He immediately asked about family and friends that might be in the path of the storm. Even with some of his family in potential harm out of state he maintained his caring nature for others. I don't know who the tech was that did the work. Their name is no longer on the service invoice, but I would also like to thank that person. Work was top notch. More

Excellent Friendly staff and quick service on a Saturday Talked with parts to ensure battery was available. It was and the price was competitive with local Friendly staff and quick service on a Saturday Talked with parts to ensure battery was available. It was and the price was competitive with local auto parts stores. Great team More

Over the top! My Service Rep Sam Vanderslice was simply amazing: I realized that my state inspection sticker expired and rushed over to Southern. That was four days My Service Rep Sam Vanderslice was simply amazing: I realized that my state inspection sticker expired and rushed over to Southern. That was four days before hurricane Florence was supposed to hit our area. So my husband, who is in the Navy, got taken away the following morning, which left me having to take care of two small children, a cat, a household and a possibility for mandatory evacuation. Oh, and I am 5 month pregnant with a full-time job. Despite me calling Sam freaking out over everything with all my pregnancy hormones kicking in, he remained calm, polite and tremendously patient with me. Two days later, my car was ready to go with brand new tires and a shiny renewed state inspection sticker. Sam offered their pick-up service and my Valet Colt (pardon if I got his name wrong) was absolutely amazing as well! He went extra mile and honored my request to be picked me up from work, he then took me to the shop, waited for me to finalize all the paperwork, followed me in to my home, and then took me back to work. That was absolutely unexpected and very much appreciated. Outstanding customer service! Thank you so much for taking care of me and my family in the time of need - I will never forget your acts of kindness. I would like to submit my review to the Upper Management team at Southern - these individuals need to be praised for what they do! Nelly Boring More

Oil change Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. More

Great Service!!! The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with firs The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with first time quality. After repairs, my vehicle was checked over for any other issues, and upon my approval, my filters were replaced, new wiper blades, and an oil change, all at an amazingly low price. Because of sales, service, and the EasyCare program, buying my vehicle from here is one of the best decisions i have ever made!!! More

Great experience I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. More