Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Tina dickinson was great & very helpful & great customer service skills Service was great quick & prombt had me & out your dealership is the only place i will be getting car serviced at. service skills Service was great quick & prombt had me & out your dealership is the only place i will be getting car serviced at. More

I've been a long time. Dodge Jeep Chrysler owner looking to open a new relationship in the Virginia area so I took my personal vehicle which is GMC in for an oil change. Si Dodge Jeep Chrysler owner looking to open a new relationship in the Virginia area so I took my personal vehicle which is GMC in for an oil change. Sit around for 3 and 1/2 hours. Never got the oil change because I made a comment that the service department advertised quick lube made an appointment to be in at 9:00. Be out by 9:30 next thing. I know it's 12:00. She did it on purpose. As I said about the quick lube what it is appointment and I won't be using Southern when I bring my Jeep here More

The cashier need to be in same building Services desk in one building and you pay cashier in another one building and you pay cashier in another More

6 weeks to repair my car because of lack of spare parts is unacceptable only Jeep's fault. Dealership could not do better is unacceptable only Jeep's fault. Dealership could not do better More

Strung along, communication was only upon my request. My vehicle still sits in the back lot unfixed and it's been there since May 6,2023 My vehicle still sits in the back lot unfixed and it's been there since May 6,2023 More

Great as always. Car was ready before the promised time. And I received a clear and concise report on my car. Car was ready before the promised time. And I received a clear and concise report on my car. More

The staff was polite professional and very helpful. The service was excellent I would recommend this place to others. The service was excellent I would recommend this place to others. More

I got the wiper replaced within a half hour instead of the 2.5 hour wait that could have been. I appreciated how she arranged that. the 2.5 hour wait that could have been. I appreciated how she arranged that. More

Great services and very informative. The female made sure all my truck needs were taking care of. The female made sure all my truck needs were taking care of. More

Most of the parts were out of stock and equivelent replacements were never attempted. Not all of the work requested was accomplished replacements were never attempted. Not all of the work requested was accomplished More