Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,914 Reviews
Call Service Center (757) 855-2277

1,914 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
September 06, 2023

It took 3 hours to get an oil change and a state inspection rejection sticker. More

by CHAPSDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Report | Print
Sep 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"CHAPSDEAN" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Sep 06, 2023 -

CHAPSDEAN responded

Scott Dean 2016 Subaru Forester

September 05, 2023

Good service department. Good communication throughout. I routinely use southern for my service needs. Highly recommended More

by CITADEL_NAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to have you back with us again, Michael!

September 04, 2023

great follow up to install my part that had to be ordered in and out in minutes and it is working properly. BZ to Haley again, so nice, polite, and kind every time. look forward to seeing her again for my More

by NASLLVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley in service
Report | Print
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your continued loyalty and support!

September 04, 2023

Service was easy. I dropped my car off the night before, they called me the next day in the afternoon, and I picked it up that evening. More

by byron_kelley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 03, 2023

Service and friendliness of staff was outstanding . You service deserves a five star rating and we look forward to our continuing relationship. More

by neelybill45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Report | Print
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Sep 06, 2023 -

neelybill45 responded

You are most welcome. It was well earned praise and you team made us feel appreciated. Looking forward to our continuing relationship.

September 02, 2023

Great Service! Everyone did a great job and very happy with the service! Thanks so much! More

by chrsturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Vanderslice, David Griffin
Report | Print
Sep 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2023

Dealership is clean and staff is very helpful. Easy in and out operations for quick service like oil change or state inspection. More

by donmorr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember.
Report | Print
Sep 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 30, 2023

came in for my yearly inspection and an issue with my usb charging ports, both them were taken care of great service every time. More

by NASLLVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Moore in service
Report | Print
Aug 30, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We always appreciate your continued loyalty and support!

August 29, 2023

I dropped my vehicle off to have a recall completed on it and the dealership was very accommodating and gave me a rental car so I was not stuck waiting for the completion of the service. More

by tjmroby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Aug 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2023

Great job, work completed to my satisfaction. Service department person was a great very helpful. More

by tlctwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

1
...
82
83
84
...
192