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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,871 Reviews

1,871 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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July 13, 2023

Everyone I interacted was courteous and seem interested in taking care of me and my vehicle. Great service! More

by apla57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

July 12, 2023

It was very good. However I did not appreciate being called over 10 times to complete this survey. But hey look. It worked. Good job . I will go somewhere else next More

by codyrufener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 12, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience, Cody.

July 11, 2023

Service department has still not gotten my vehicle running properly. It cost me time and money running back and forth to get this car fixed. More

by LENA077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Jul 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 10, 2023

I am very satisfied with the service . Sam found the problem with the heating system and had it fixed quickly. It is always a pleasure to use Southern Dealership for service and repairs More

by CHITWOODS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice Number 10!
July 10, 2023

They did their best to make our experience positive and without any worries or concerns. More

by T.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 10, 2023

the service was good even though i wasn't. The one dropping my truck off. But was related to me that the service was outstanding all across the board.. Job Well Done More

by jstilley23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 07, 2023

I had a good experience at this dealer. It has always been great. They helped me a lot with my transmission and I always appreciate the oil change service. More

by LRNQUESADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 05, 2023

Tina was excellent she accommodated my situation perfect and always called for follow up. she also was great at assisting the other coworkers . More

by HEYOTEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, in service
Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again so soon, Ashton!

July 05, 2023

VERY SATISFIED WAS IN AND OUT OF THERE IN VERY GOOD TIME! WOULD RECOMMEND SOUTHERN DEALERSHIPS TO ANYONE. More

by ONLY1V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NOT KNOWN
Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Vee!

July 03, 2023

The ladies are very pleasant and I enjoy brining my truck there to be serviced. More

by lionel.irving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the service dept
Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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