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Southern Hyundai Chesapeake

Chesapeake, VA

4.4
641 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3416 Western Branch Blvd

Chesapeake, VA

23321

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Showing 641 reviews

September 17, 2024

Very nice dealership but seems to be short staffed, long waiting times and telephone system not to customer friendly. It took multiple times to get someone in the service department but if you select sales More

by CFBLESSED3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Edwards, Brandon Davis, Sam Pedraza, Angela Christie, Christopher Thoman, Jay Tippett, Corey Mills
Sep 20, 2024 -

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

September 16, 2024

Excellent work. I do not have fifteen (15) words to put in this survey. Thanks More

by pfettree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know all of these people. , Brandon Davis, Sam Pedraza, Angela Christie, Jay Tippett, Corey Mills
Sep 20, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 16, 2024

I made my appointment and still had to wait for a longtime. The reason for making my appointment was so I wouldn’t be waiting for a very long time. More

by LINDEMIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza, Christopher Thoman
Sep 20, 2024 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 16, 2024

After service, found my trunk light was now broken and secured with tape to keep it from hanging down. No one at the service center told me about it, and after leaving a message, no one contacted me regar More

by Rayearg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Sep 20, 2024 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 15, 2024

I can always count on you to do a great job. Thank you. I look forward to my next scheduled appointment. More

by mclayter85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza, Angela Christie, Jay Tippett
Sep 20, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 14, 2024

Fast, efficient, courteous service. Appointments are easy to make and I appreciate the reminders. I have been having my car serviced there since I bought it. More

by CARKELL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
September 13, 2024

Has been great to work with and I have no issues or concerns. Marcus has been excellent More

by ashlynpyounkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus burriss
September 12, 2024

Professional and Prompt service; prices competitive; clean and modern facilities to lounge in while waiting for services to be completed More

by Geep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
September 12, 2024

They dealership is always nice and clean, the sales/service reps are knowledgeable, friendly and always make you feel welcomed More

by Tracy Tolbert-Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza, Angela Christie
September 12, 2024

My wait time was very reasonable for my appointment and I am always treated well when I visit this dealership. More

by CHEATHS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
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