Southern Hyundai Chesapeake

No complaints. Service was excellent. Customer service was wonderful. Easy to make appointment online especially since I am hard of hearing on the phone. Work was Service was excellent. Customer service was wonderful. Easy to make appointment online especially since I am hard of hearing on the phone. Work was completed in a timely manner and the wait room was great! Looking forward for my next service with Southern Hyundai of Chesapeake! More

Didn’t have an interaction with a Floyd Pilley but great service and communication by Angela service and communication by Angela More

Quick friendly service. Easy appointment setting. Very accommodating and helpful, will definitely return for additional services. Easy appointment setting. Very accommodating and helpful, will definitely return for additional services. More

CLEAN Establishment . .. Everyone polite and attentive .....Everyone always smiling..... just a pleasure to be there .. Everyone polite and attentive .....Everyone always smiling..... just a pleasure to be there More

Customer Service was excellent. Mr Sam Pedroza met me as soon as i parked my car. He explained to me very clearly what needs to be done & service department did an outsanding job in Mr Sam Pedroza met me as soon as i parked my car. He explained to me very clearly what needs to be done & service department did an outsanding job in fixing the recall issues. Most highly recommended. More

Service was pleasant & fast! Waiting area is also a nice feature with snacks, water & coffee! Waiting area is also a nice feature with snacks, water & coffee! More

I am a huge Hyundai fan! I have bought multiple Hyundais from Hall Hyundai, now Southern Hyundai. The service department has always been accommodating! I have bought multiple Hyundais from Hall Hyundai, now Southern Hyundai. The service department has always been accommodating! More

Very friendly and helpful with my issues that I had. Love coming to this dealership. They are always slung to help Love coming to this dealership. They are always slung to help More

My vehicle was broken into, the back window was shattered, and damage to steering/ignition. I had to keep calling to get an update on my vehicle, person I needed to speak to was never available and shattered, and damage to steering/ignition. I had to keep calling to get an update on my vehicle, person I needed to speak to was never available and messages were never returned. When my vehicle was finally ready, no cleanup was done, the glass was still spread all over in the back. I was so done with them, I just went and vaccum and cleaned myself. There was still glass coming from the window everytime it was put up and down, after about two weeks went back to the dealership to report, Sam the person assigned to my vehicle brings out paperwork and says insurance did not pay for cleanup, what? I have left messages to speak with a manager several times and have not heard back from anyone to date. I will never take my vehicle back there again. More

Great experience easily explained process and knowledgeable associates. Kevin was amazing! I enjoyed working with him and he really took care of me and went out of his way to ensure I had a great knowledgeable associates. Kevin was amazing! I enjoyed working with him and he really took care of me and went out of his way to ensure I had a great experience. More