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Southern Hyundai Chesapeake
Chesapeake, VA
648 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 648 reviews
May 01, 2025
Long wait time for an oil change and tire rotation. 2 hours A long wait 2 hours A long wait More
by FREDMAXWELL55
Verified Customer
April 30, 2025
I'm very angry with the dealership. I purchased the extended deal where anything should be covered that goes wrong and I'm now being told that southern won't honor that contract. I will I purchased the extended deal where anything should be covered that goes wrong and I'm now being told that southern won't honor that contract. I will never buy there again. More
by jholland71
April 30, 2025
Took 30 days to diagnose and fix my car. Picked it up 2 times only to have to return it the next day for the same problem Picked it up 2 times only to have to return it the next day for the same problem More
by MHOOP55
April 30, 2025
Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. inquiries about our vehicles. People with appointments seemed to have extended wait times. More
by CANDIEGRL
April 29, 2025
The manager really went above and beyond to resolve my issue with the neglect on the part of an employee. issue with the neglect on the part of an employee. More
by verylessie
April 28, 2025
The car buying process was good. During the processing of the vehicle, I ask when the last time tie oil was changed and never got a straight answer. I scheduled to have the oil chang During the processing of the vehicle, I ask when the last time tie oil was changed and never got a straight answer. I scheduled to have the oil changed and drove the car for about 600 miles and checked the oil and it had burned more than a new car should have. I am very disappointed with my purchase as this is the only car I have now. I purchased it for reliability. I am one dissatisfied customer. I have to bring the vehicle back on a regular basis to find out why it is burning oil so quickly. I am very disappointed. More
by powels
April 27, 2025
Did not feel as if I was treated properly as far as my expectations of the dealership expectations of the dealership More
by Joverton223
April 26, 2025
They were great. We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up w We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up with them super easy and everyone was super nice. More
by BENJAMINPERDUE23
April 23, 2025
Recently purchased my car and brought it in for its first oil change. Service counter personnel were very nice and polite, called for the appointment and they got me in the next day. However, the low rating oil change. Service counter personnel were very nice and polite, called for the appointment and they got me in the next day. However, the low rating because it took them three hours to do the oil change and they didn’t even reset the oil maintenance notification. Not sure the Southern Hospitality save of $60 was worth 3 hours of my time. More
by 123
Employees Worked With
April 23, 2025
Excellent customer service and knowledgeable , friendly, fair, good pricing, reliable, honest, caring, pleasant, respectful, vehicle knowledgeable fair, good pricing, reliable, honest, caring, pleasant, respectful, vehicle knowledgeable More
by kjanddj
