Back

Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
608 Reviews

608 Reviews of Southern Hyundai Chesapeake - Service Center

Sort by
July 27, 2025

i waited 4 hours for an oil change & inspection with led to replacing a tire More

by Ajah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Service was great really hooked me up with a great deal, excellent service would recommend More

by jonathanrussell0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

The service at the dealership was good. The technician was also good they got my car and out in a timely manner and a good job. More

by DEERHUNTERDAD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Nice and professional is an understatement of how i can describe the customer service i received More

by epiphany719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Wwnt in for oil change & inspection. They included tire rotation without asking me so bill was a surprise. It needed doing so ok with it but should have let me know. Worst part was show More

by JUSTASPRINKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wachner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 23, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 22, 2025

They Resolved my problem with my low oil light that came on after my last oil change. More

by yuchnovicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Jul 23, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 22, 2025

Having to bring a vehicle to a dealership twice to fix the same thing is one thing but having it kept basically 18 physical days is not acceptable. I dropped it off on July 3rd was told the part got in on More

by Ice23605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 23, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 21, 2025

Although the service center was extremely busy, the team did an amazing job to get people in and out at a timely manner. More

by DSHENTAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Jul 23, 2025 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 20, 2025

I am supposed to have free oil changes and I was charged for it on this visit More

by LANA_DAY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Southern Hyundai Chesapeake responded

We value and appreciate your business, Lana. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 17, 2025

I made an appointment for 8:30 and at 10:30 still waiting all are nice but why make an appointment to wait over 2 hours for service More

by RODGERSELAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
1
...