Southern Hyundai Chesapeake - Service Center
Chesapeake, VA
608 Reviews of Southern Hyundai Chesapeake - Service Center
i waited 4 hours for an oil change & inspection with led to replacing a tire to replacing a tire More
Service was great really hooked me up with a great deal, excellent service would recommend excellent service would recommend More
The service at the dealership was good. The technician was also good they got my car and out in a timely manner and a good job. The technician was also good they got my car and out in a timely manner and a good job. More
Nice and professional is an understatement of how i can describe the customer service i received describe the customer service i received More
Wwnt in for oil change & inspection. They included tire rotation without asking me so bill was a surprise. It needed doing so ok with it but should have let me know. Worst part was show They included tire rotation without asking me so bill was a surprise. It needed doing so ok with it but should have let me know. Worst part was show room is all open to cudtomer lounge and they turned on loud music at 9a. That was an assault on my ears and nerves. Another customer asked them to turn it down but 2 people & manager said they had no control over the volume. I doubt that seriously. More
They Resolved my problem with my low oil light that came on after my last oil change. on after my last oil change. More
Having to bring a vehicle to a dealership twice to fix the same thing is one thing but having it kept basically 18 physical days is not acceptable. I dropped it off on July 3rd was told the part got in on the same thing is one thing but having it kept basically 18 physical days is not acceptable. I dropped it off on July 3rd was told the part got in on the 11th and to not get told it was done until the 21st is completely unacceptable for a wiring harness. My only issue with the service advisor was I told him when I dropped off the vehicle a day before my appointment that it needed a cabin air filter based on the recommendation of the first visit it wasnt done I just took the filter myself and changed it in the parking lot (after he did offer to do it himself but I was over it by that point). More
Although the service center was extremely busy, the team did an amazing job to get people in and out at a timely manner. did an amazing job to get people in and out at a timely manner. More
I am supposed to have free oil changes and I was charged for it on this visit for it on this visit More
I made an appointment for 8:30 and at 10:30 still waiting all are nice but why make an appointment to wait over 2 hours for service all are nice but why make an appointment to wait over 2 hours for service More