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Southern Hyundai Chesapeake - Service Center
Chesapeake, VA
584 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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584 Reviews of Southern Hyundai Chesapeake - Service Center
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June 13, 2025
I don’t like the waiting time, I was at Southern for my appointment on time and I was there practically four hours and all they did was a diagnostic test. Katelin was good except upon billing I was told $1 appointment on time and I was there practically four hours and all they did was a diagnostic test. Katelin was good except upon billing I was told $1200 and I had to pay a part they didn’t have final bill was $917.67 the part is just a back door latch, I wanted to pay for the actual service that was done, also the LKA and high beam assist signs were showing on my dashboard and it still is the same so after 4 hours nothing was practically done. More
by Jbha0817
Verified CustomerEmployees Worked With
June 13, 2025
I have been coming to this dealership for years. The service is always excellent and the representatives are friendly. The service is always excellent and the representatives are friendly. More
by cyoung75
Employees Worked With
June 11, 2025
Waited for 4 hours to get my car serviced, would have just dropped it off had I known it would take that long. just dropped it off had I known it would take that long. More
by KSTEPH713
Employees Worked With
June 10, 2025
Service department has always been on time, and gotten me in and out quickly and courteously in and out quickly and courteously More
by ROGERB4116
June 08, 2025
John went above and beyond for us with our second cat purchase . Very please with their service purchase . Very please with their service More
by POOLE7401
June 08, 2025
Absolutely great and efficient. Turned it in early and got it picked up before I had to go to work. Thank you!! Turned it in early and got it picked up before I had to go to work. Thank you!! More
by Agustin.brigida
Employees Worked With
June 06, 2025
Specialists were professional, friendly and helpful. Jury still out on if the one issue is fixed. Jury still out on if the one issue is fixed. More
by ampm
June 05, 2025
Always a great experience with professional and friendly technicians who answer any questions that I may ask. technicians who answer any questions that I may ask. More
by COLFELS
June 04, 2025
Waited 2. 5 hours for an oil change. 30 of which my car was complete but Caitlyn didn’t tell anyone before she took lunch that she had a waiter in the lobby. Oi 5 hours for an oil change. 30 of which my car was complete but Caitlyn didn’t tell anyone before she took lunch that she had a waiter in the lobby. Oil light was not reset and per manny over the phone that was not something I could do and had to come back in so I had to go in the next day. A bald guy in the bay then said you didn’t need to come in for that and reset it just in the waiting area for the cars. And the process of all of it, he managed to get rid of all of my presets and my Bluetooth things that were hooked up. More
by HWALTON1028
June 03, 2025
Was please with the serviced received. Was greeted at my car and given all details of the work to be completed. Was greeted at my car and given all details of the work to be completed. More
by pwilson4421
Employees Worked With
