Southern Hyundai Chesapeake - Service Center

Horrible service. Went for oil Change and requested for them to change my headlight bulb. They told me the bulb wouldn’t work and I needed a new headlight so I decline Went for oil Change and requested for them to change my headlight bulb. They told me the bulb wouldn’t work and I needed a new headlight so I declined and then my oil change sticker wasn’t changed and my oil still looked extremely dark. Fast forward 2 weeks later I take it to a different shop to get second opinion on my head light and was told all the wires are missing from inside the headlight so apparently they stole my wires as well or threw them out without informing me. Will not be going back there. More

When I spoke to your service department about my inspection, I was informed they would be “available” until 5pm. I was not advised in any way that if I did not make it there by 5pm I would not be ab inspection, I was informed they would be “available” until 5pm. I was not advised in any way that if I did not make it there by 5pm I would not be able to get my car, which was there for its free lifetime inspection. I arrived at 6pm and was told by two people in the lobby there was no way to get my keys because it is “two separate worlds”. I was floored and thankfully found an alternative until I was able to get my car. Under Hall, I NEVER had this problem. I could get my keys from the reception if the service desk had closed. Unbelievably poor customer service from Southern. Bring Hall back. I will not be servicing with Southern going forward outside of my lifetime inspection. More

Great customer service, knowledgeable and quick! Very good communication, as well. Always provides excellent service. Very good communication, as well. Always provides excellent service. More

amazing service! Angela was so sweet and very informative, my car was in and out of the shop within a timely manner. highly recommend coming here! Angela was so sweet and very informative, my car was in and out of the shop within a timely manner. highly recommend coming here! More

I was very happy with the Great service! All team members were very professional and kind! All team members were very professional and kind! More

Sam was very helpful in getting my car worked in for inspection before the end of the month. inspection before the end of the month. More

Everyone was so pleasant to work with. I appreciate their professionalism and customer service. I would absolutely recommend your dealership to friends that are interested in purchasing a I appreciate their professionalism and customer service. I would absolutely recommend your dealership to friends that are interested in purchasing a car. Thank you so very much. More

I don't know Brandon Davis, I know Sam. Sam was great, and he kept me update throughout the process. If Brandon was my technician, he did a great job. Sam was great, and he kept me update throughout the process. If Brandon was my technician, he did a great job. More

Outstanding service! Hands down the best auto purchase I had in 53 years. The team was very professional and kind. I felt like I was the priority and not the sale. I Hands down the best auto purchase I had in 53 years. The team was very professional and kind. I felt like I was the priority and not the sale. I will refer family and friends. More

The work was great and fast. Thank you for your service.will be back again Thank you for your service.will be back again More