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Southern Kia - Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
263 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1310 S Military Hwy

Chesapeake, VA

23320

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Showing 263 reviews

April 22, 2024

The gentleman I interacted with at the front office did his best to save us sone money. It is very hard to find honest people these days More

by SAMIR_M2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

They said my bulb was bad and it was the connection not the bulb, so I had to wait 2 days before getting it re-inspected it wasted my time and me and my husbands gas. The people in the office were very nic More

by robincarrico
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

Helpful
April 16, 2024

Different stories were told to me recall wasnt completely fixed said had to order parts then took it back later kept a day and overnight called had to go back and sign giving permission to do workdidnt ha More

by DIANECROWLING
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Bryan Hunt
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Southern Kia - Greenbrier responded

Diane. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Helpful
April 16, 2024

Getting ready to go to Florida and enclave would not go in park. Went on a Saturday, got loaner, took a week to get a valve something. Running great now More

by Connie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 13, 2024

The only problem was my Appt was 12:30pm for inspection. I left at 2pm. More

by gwennie812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

Helpful
April 11, 2024

Was given another customers information on several occasions throughout my servicing. Was not called back promptly when messages were left. When calling to inquire about my vehicle, they can't assist More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Apr 12, 2024 -

Southern Kia - Greenbrier responded

Angela. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
April 11, 2024

I am proud to say that I love getting my service done here! Beautiful place More

by EBONYACOFF143
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 10, 2024

I like that Mr Micheal explained my warranty and gave . e his number for contacting More

by JTYJONES
Recommend Dealer
Yes
Employees Worked With
None of these...Micheal contacted me
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Apr 11, 2024 -

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 07, 2024

So. Buick provides quality and efficient service. Staff is knowledgeable and courteous. Great to deal with More

by BURKEDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 04, 2024

Easy to work with A great place to go and buy a car Great dealership More

by wolfe71
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 05, 2024 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
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