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Southern Kia - Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.0
386 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1310 S Military Hwy

Chesapeake, VA

23320

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Showing 386 reviews

February 13, 2024

I've been using you guys for close to 10 years now and I've never ever had a real complaint, great service all all the time More

by Hustonje
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't recall the name but she was on the service desk yesterday
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Feb 14, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2024

The staff was knowledgeable, friendly and courteous. They were attentive and explained everything in detail, without hesitation or impatience. They made a stressful situation very manageable. More

by rsgreen1
Recommend Dealer
Yes
Employees Worked With
5
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

They dropped the ball worse than Earnest Byner in the AFC Championship in 1987 They dropped the ball worse than CLEVELAND browns Earnest Byner in the AFC Championship in 1987 More

by Matthewhillegonds
Recommend Dealer
No
Employees Worked With
1
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

"Matthewhillegonds" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 12, 2024

Was able to drop my car off the evening before. They performed the requested services quickly the next morning. Then they called me to pick up my car. More

by AVERYMICHAELMOE
Recommend Dealer
Yes
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Feb 12, 2024 -

AVERYMICHAELMOE responded

Great dealership with a great service department

Feb 13, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

Well if you make an appointment for inspection service you don't expect to wait just about an hour and 45 minutes before you can get your car back. Other than that all is good, thank you More

by P.MITCHELL91648
Recommend Dealer
Yes
Employees Worked With
Don't remember her name at this moment
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 12, 2024

Very efficient and did work in a timely manner Steve is always great to work with More

by SSWINEY
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

They treat me with respect! And provide good explanation! Every time I go there I get a great service! More

by Rebecca Rosado
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 11, 2024

it was good. didnt take long they fix part of my car not everything but it was fine More

by ANGELADUPRE25
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2024

Helpful and efficient The staff were very helpful and service was efficient. The staff in the service department were very helpful and service was efficient More

by cindyamayer
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 11, 2024

I had a scheduled service for a drop off at 8:00 and a pick up at 12:00 on a Saturday. I dropped my car off the night before because my son had a 8am basketball game and before the game started good Kia w More

by HARGROVE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Doerr
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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