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Southern Kia - Greenbrier
Chesapeake, VA
387 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 387 reviews
February 13, 2024
I tried to call and find the status of my vehicle. I was told someone would call me back in half an hour. Nothing. I tried to call 16 times. Only 2 times did someone answer, and still, the service dep I was told someone would call me back in half an hour. Nothing. I tried to call 16 times. Only 2 times did someone answer, and still, the service department never called. I had to drive there 35 minutes away to the dealership to find the status. Not professional. More
by sumont12
Verified Customer
February 13, 2024
I've been using you guys for close to 10 years now and I've never ever had a real complaint, great service all all the time I've never ever had a real complaint, great service all all the time More
by Hustonje
Employees Worked With
Sorry, I don't recall the name but she was on the service desk yesterday
February 12, 2024
The staff was knowledgeable, friendly and courteous. They were attentive and explained everything in detail, without hesitation or impatience. They made a stressful situation very manageable. They were attentive and explained everything in detail, without hesitation or impatience. They made a stressful situation very manageable. More
by rsgreen1
Employees Worked With
5
February 12, 2024
They dropped the ball worse than Earnest Byner in the AFC Championship in 1987 They dropped the ball worse than CLEVELAND browns Earnest Byner in the AFC Championship in 1987 Championship in 1987 They dropped the ball worse than CLEVELAND browns Earnest Byner in the AFC Championship in 1987 More
by Matthewhillegonds
Employees Worked With
1
February 12, 2024
Well if you make an appointment for inspection service you don't expect to wait just about an hour and 45 minutes before you can get your car back. Other than that all is good, thank you you don't expect to wait just about an hour and 45 minutes before you can get your car back. Other than that all is good, thank you More
by P.MITCHELL91648
Employees Worked With
Don't remember her name at this moment
February 11, 2024
I had a scheduled service for a drop off at 8:00 and a pick up at 12:00 on a Saturday. I dropped my car off the night before because my son had a 8am basketball game and before the game started good Kia w pick up at 12:00 on a Saturday. I dropped my car off the night before because my son had a 8am basketball game and before the game started good Kia was calling me to pick my car up. More
by HARGROVE65
