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Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.1
201 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 201 reviews

April 25, 2024

My biggest issue is that I brought my my car in for the recall of the rear camera. It's a couple of weeks and still no call. More

by XSKWEEZME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Apr 25, 2024 -

Southern Kia Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

Helpful
April 24, 2024

Always courteous, clean, comfortable waiting area and restrooms. Comfortable seating area with electrical outlets to use if you need too. More

by DIVASHAKIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Calafono ?
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Apr 24, 2024 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 24, 2024

Great customer service. I will be using your services for the next service I need for my truck. More

by fondrae1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 23, 2024

Nothing that I can think of. Thank you very much. Everything is all good. Have a nice day. More

by SAMWILSN2.SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 23, 2024

Excellent customer service from southern kia front desk and all kia service.the lady who help us is very knowledgeable More

by paulgagni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 22, 2024

Service appt started when scheduled and completed when predicted. All scheduled service work was completed as per plan. More

by John Boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 22, 2024

Robin and David were great. They both kept me up to date and progress tracking down a part. When the part arrived I was scheduled for maintenance within 24 hours. Great experien More

by tzink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva and Robin
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Apr 24, 2024 -

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 20, 2024

Very good service, everyone is polite and professional. Nice waiting area. Scheduling was very easy More

by JOSIEROSA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 20, 2024

Customer service straight to the point. Honesty is the backbone of Dealer/ Customer's. returning for continuous servicing and repair of vehicles. Southern Kia portrays the saying, " A happ More

by Kountry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 20, 2024

Everything was very beautiful on the oil change and tire rotation. I was very happy with everything More

by JOEGREE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
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