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Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.8
1,188 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 1,188 reviews

April 15, 2026

2 hours for an oil change. They tested my battery at N/C and said it was good. The very next day, i kid you not !!--my car broke down in a parking lot . I had to call for help More

by tracysmigel2011
Recommend Dealer
Yes
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Apr 16, 2026 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

April 14, 2026

The service was professional and fast. They did an awesome job doing my oil change More

by FRANKLINMELVIN
Recommend Dealer
Yes
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Apr 16, 2026 -

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 14, 2026

I dropped my car off for an oil change and it was ready within an hour and a half More

by addzhky9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2026

RT is highly knowledgeable and very helpful in getting things done to keep customers happy. More

by STEPHANIE.B.PARSONS
Recommend Dealer
Yes
Employees Worked With
RT Ives
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Apr 13, 2026 -

STEPHANIE.B.PARSONS responded

RT is highly knowledgeable and very helpful in getting things done to keep customers happy. He is worthy of a raise!

Apr 16, 2026 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 12, 2026

No communication. Made me wait for no reason 4 seperate times Order wrong part blamed everyone else More

by Stancils
Recommend Dealer
No
Employees Worked With
The lady in service reception and Austin in service
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Apr 16, 2026 -

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 09, 2026

I love that there is a recording while the car is in the shop. Although it doesn't show much, you can see how the vehicle is treated. More

by assortedmail66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2026 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2026

The service advisor I had was very courteous. He gave me an estimated wait time and it actually was done very quickly. More

by darrick.robinson1
Recommend Dealer
Yes
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Apr 10, 2026 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2026

Mr. Ives is always professional, courteous and takes care of me. The best! The End! More

by MAGGIE53289
Recommend Dealer
Yes
Employees Worked With
RT Ives
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Apr 10, 2026 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 06, 2026

Recall was fixed. Took less time than last few times I was there. Still tried to sell me on services I don't need, such as a fuel test on an electric vehicle... which More

by MARCEF818
Recommend Dealer
Yes
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Apr 10, 2026 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

April 04, 2026

They were very patient with me and got me the exact car that I wanted More

by VBCOLES
Recommend Dealer
Yes
Employees Worked With
James, Logan, Sam and Chris
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Apr 10, 2026 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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