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Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.7
614 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 614 reviews

October 04, 2023

Had oil change and tire rotation done recently and was very pleased with the service. Was in and out within an hour. More

by MDANDYM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes is the only employee that I am familiar with and he is always very helpful.
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Oct 04, 2023 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 04, 2023

Fast service And everyone was polite as always! I even saw my sales representative Cornelius and it is a pleasure to see him every time I come in! More

by Thyeshia.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Scott, Delisa Alvis
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Oct 04, 2023 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 02, 2023

Cierra, Summer and Chris were awesome! My car buying experience was smooth. Every step was thoroughly explained. More

by margi.conner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cierra, Summer and Chris
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Oct 02, 2023 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 26, 2023

Clean, fast service and good customer service. Very good experience. That’s all I have for now. More

by SMCLEAN1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
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Sep 26, 2023 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 23, 2023

Very bad and slow service, had my car stolen and it took them a week to get the parts and over a moth to get it fix, after it was fix it turned out no one had communicated with my insurance agent and I had More

by Tonyklbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delisa Alvis
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September 23, 2023

My experience was not great. My car was held for over a month, given back with more issues than it started with, and communication was nearly nonexistent. It wasn’t until Will th More

by kalyntjerman
Recommend Dealer
No
Employees Worked With
Jonathan
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September 23, 2023

Took us in early for service appointment, job completed within a couple of hours and done right the first time. More

by johnnyfou1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 27, 2023 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 23, 2023

Service adviser very helpful. But the reason the vehicle was brought in was not completely satisfactory. Robert Ives JR five stars More

by SASIMONIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ives JR
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Sep 27, 2023 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

Sep 27, 2023 -

SASIMONIS responded

Not much of a response, but accepted.

September 23, 2023

The two guys at the front desk have a disgusting customer service except 1 girl she make the difference. More

by Osmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delisa Alvis
Report | Print
September 22, 2023

I stopped by with a dead battery without an appointment and they were able to get me in and out that day. Staff was very friendly and helpful. More

by r.fulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Report | Print
Sep 27, 2023 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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