Southern Kia Virginia Beach - Service Center

Was towed in. They wouldn't let tow truck driver unload my vehicle for an hour. Female service advisor (Tracey?), was very rude, both on phone and in person. Mike They wouldn't let tow truck driver unload my vehicle for an hour. Female service advisor (Tracey?), was very rude, both on phone and in person. Mike was much better. More

Almost impossible to get anyone to answer the phone in any department. After calling for over a week I finally got an oil change appointment and upon arrival at 7:30 am was told they were short handed an any department. After calling for over a week I finally got an oil change appointment and upon arrival at 7:30 am was told they were short handed and asked would I like to reschedule or wait 3 hours. Three hours later I waited 15 minutes for the cashier and had to ask if someone else could please complete my checkout. More

2024 Telluride transmission qwnt bad day 1 poor communication kept car for over a month.. they did not communicate at all…then tinted windows had bubbles in one window… an awful experience communication kept car for over a month.. they did not communicate at all…then tinted windows had bubbles in one window… an awful experience More

Did a great job with the oil change and tire rotation and inspection on my car inspection on my car More

Great service, great people, nice area to visit regularly. Enjoyed coffee ☕ everytime visit there. Nice display for new cars regularly. Enjoyed coffee ☕ everytime visit there. Nice display for new cars More

Awesome Service, I love bringing my vehicle here because I know it is going to be well taken care of I know it is going to be well taken care of More

I would not take my car to any other place! They Always provide great care!! They continue to provide both exceptional service and customer service! They Always provide great care!! They continue to provide both exceptional service and customer service! More

I brought my car to be serviced and inspected. Everything I wanted done was and the customer service was great. Everything I wanted done was and the customer service was great. More

Went to dealership to help my daughter buy a new car. She lives in VA, I live in NJ. Had to get deal done in 2 days. Ron, the salesperson was great as well as the rest of the staff. They arranged a g She lives in VA, I live in NJ. Had to get deal done in 2 days. Ron, the salesperson was great as well as the rest of the staff. They arranged a good price and made it easy to get everything done. More

Great service and customer service. I got there early before my appointment and they even did inspection early ! Thanks again for doing such a fabulous job . I got there early before my appointment and they even did inspection early ! Thanks again for doing such a fabulous job . More