Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
230 Reviews
4.3

230 Reviews

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230 Reviews of Tracy Barkus

July 27, 2026

Dealership Rating
Employee Rating

I came for an inspection, and thought I should have passed, without too many extra charges. I did not approve the extra charges recommended and took my car to someone I have worked with for many years, More

by mjsaints48
Service Price Transparency
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Recommend Dealer
No

June 17, 2026

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People in general they are very polite,always interested to help you, very cool place I like the show room More

by MR.CRUZMARCELO
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 11, 2026

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Fantastic service in every way. On time and efficiently done every time. Art T was very helpful More

by edobermeyer
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 04, 2026

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Employee Rating

Great service always. Cars are in and out quickly. Will continue to have my vehicles service here More

by milpolice13
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 27, 2026

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Employee Rating

My experience with this dealership has been very poor. There is a severe lack of communication and organization amongst the individual groups within this dealership. I deeply regret purchasing my car here More

by KMLUGO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2026

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 20, 2026

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Employee Rating

They are trying to improve andvI had a much better experience than I had in a long time. I have been a customer since 2005. More

by GLASS_SLIPPER1997
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Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2026

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Employee Rating

Friendly staff and great service overall, I definitely recommend and will return for future services More

by randy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 01, 2026

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 14, 2026

Dealership Rating
Employee Rating

I dropped my car off for an oil change and it was ready within an hour and a half More

by addzhky9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 09, 2026

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Employee Rating

I love that there is a recording while the car is in the shop. Although it doesn't show much, you can see how the vehicle is treated. More

by assortedmail66
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2026

Dealership Rating
Employee Rating

I have to come back for a part they didn't tell me I was missing. They let me leave my appointment without the work being completed. More

by theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2026

Southern Kia Virginia Beach responded

Theresa. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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