Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach
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Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of Tracy Barkus

April 28, 2024

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Employee Rating

Very nice and considerate. A wonderful lady still was able to shuttle me home. Quick and fast service for my recall. More

by DAHILL2290.DH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives , I want to say her name is Rebecca (shuttle)

April 27, 2024

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Service was completed quickly and they were very nice in the service center. I highly recommend them. More

by brian.hildenbrand
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Recommend Dealer
Yes

April 27, 2024

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The service representatives set the standard for their line of profession. He was very professional and helpful. I've had bad experiences at other dealerships (priority hyundai) and this was a breath of f More

by juanmaldonado
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula

April 26, 2024

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Very good service, quick and professional recommended to anyone that wants a call on the fix More

by Charlie
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Recommend Dealer
Yes

April 23, 2024

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Excellent customer service from southern kia front desk and all kia service.the lady who help us is very knowledgeable More

by paulgagni
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Recommend Dealer
Yes
Apr 24, 2024

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 20, 2024

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Very good service, everyone is polite and professional. Nice waiting area. Scheduling was very easy More

by JOSIEROSA29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula

Apr 24, 2024

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 19, 2024

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The service was so slow and they never communicated with us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. More

by JASONWINN7629
Service Price Transparency
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Recommend Dealer
No
Apr 19, 2024

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 19, 2024

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Employee Rating

This is the second time I have been here, after purchasing my kia from the location. Everytime I call, no one answers. They call back, but sometimes it takes a few rounds of phone tag before you ge More

by Anonymous
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: RT Ives

Apr 19, 2024

Southern Kia Virginia Beach responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 15, 2024

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Employee Rating

Southern kia is a very friendly and helpful dealership to work with. Would recommend them to anyone wanting to buy a KIA vehicle. More

by VADEPJOHN1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2024

Dealership Rating
Employee Rating

Do not respond to phone calls. Took me 3 visits to get back up camera safety recall done. However, when I go in and talk to someone face to face they are pleasant and helpful. N More

by JUSTCRAVENN9238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2024

Southern Kia Virginia Beach responded

"JUSTCRAVENN9238" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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