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Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
229 Reviews
4.3

229 Reviews

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229 Reviews of Tracy Barkus

June 17, 2026

Dealership Rating
Employee Rating

People in general they are very polite,always interested to help you, very cool place I like the show room More

by MR.CRUZMARCELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Dave Simpson, Gabrielle Wylie

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Jun 17, 2026

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 11, 2026

Dealership Rating
Employee Rating

Fantastic service in every way. On time and efficiently done every time. Art T was very helpful More

by edobermeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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Jun 17, 2026

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 04, 2026

Dealership Rating
Employee Rating

Great service always. Cars are in and out quickly. Will continue to have my vehicles service here More

by milpolice13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

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Jun 04, 2026

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 27, 2026

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Employee Rating

My experience with this dealership has been very poor. There is a severe lack of communication and organization amongst the individual groups within this dealership. I deeply regret purchasing my car here More

by KMLUGO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

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May 28, 2026

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 20, 2026

Dealership Rating
Employee Rating

They are trying to improve andvI had a much better experience than I had in a long time. I have been a customer since 2005. More

by GLASS_SLIPPER1997
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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May 27, 2026

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2026

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Employee Rating

Friendly staff and great service overall, I definitely recommend and will return for future services More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

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May 01, 2026

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 14, 2026

Dealership Rating
Employee Rating

I dropped my car off for an oil change and it was ready within an hour and a half More

by addzhky9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 09, 2026

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Employee Rating

I love that there is a recording while the car is in the shop. Although it doesn't show much, you can see how the vehicle is treated. More

by assortedmail66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2026

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2026

Dealership Rating
Employee Rating

I have to come back for a part they didn't tell me I was missing. They let me leave my appointment without the work being completed. More

by theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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Apr 10, 2026

Southern Kia Virginia Beach responded

Theresa. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 22, 2026

Dealership Rating
Employee Rating

They were able to get me in last minute and did a super job taking care of my vehicle quickly. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

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