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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
247 Reviews

247 Reviews of Southern Mazda Newport News - Service Center

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April 17, 2025

The service department was very helpful. The service lady at the counter (don't remember her name) was great, as well as the man Cleon. They both did a great job for us with state inspection More

by JARMBRESTER2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with any of those people.
April 16, 2025

If ZERO was an option, that would be the rating for Mazda service. GHOST TOUCH is an issue that Mazda is aware of and yet they lied to me and told me that the infotainment system was being affected by the Bl More

by TEABAG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judi Morton
April 16, 2025

Amazing! Entire team very helpful and accomodating! They got me in even without appt. Took care of my car in no time at all! Excellent customer service! More

by mailaspolicarpio
Recommend Dealer
Yes
Employees Worked With
Judi Morton
April 15, 2025

Southern Mazda display an atmosphere of professionalism when it comes to servicing my vehicle. Very helpful in providing assistance with the required services for the mileage on the vehicle. Pleased with More

by AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - African American Male and Female
April 15, 2025

Awesome service and extremely personable! I made a quick appointment and then check in was fast. Service was roughly an hour as projected! Only suggestion would be a local courtesy shuttle. More

by MARIA.SEAGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the names of the service employees
April 15, 2025

My service advisor was fantastic. I was served in an efficient and timely manner everyone was very friendly. More

by cjr2221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Very friendly and professional always! Also liked the 4:15 appt slot. Allows me time to get off work and still get my vehicle serviced. More

by Briya74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forget service reps names but both are gems!
April 11, 2025

Easy to get appointment; service completed ahead of time estimate to assist with my need to make another appointment. Super friendly and helpful service personnel. Thank you! More

by aday1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
April 10, 2025

Very pleased with their service. In and out on time. Kind and clean service. I recommend it 100% More

by estherwilliams812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department 100% Satisfaction
April 09, 2025

Service team is always a joy to work with! Sure gonna miss Cleon he was the best! More

by CX9 Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden and Khalil
2
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