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Southern Mazda Newport News - Service Center
Newport News, VA
75 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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75 Reviews of Southern Mazda Newport News - Service Center
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February 02, 2024
Thanks for the service on my car I always enjoy coming there and talk to all the employees the atmosphere is very clean and the staff make sure you and very nice also helpful keep up the good work I appre there and talk to all the employees the atmosphere is very clean and the staff make sure you and very nice also helpful keep up the good work I appreciate everyone and I will be back again More
by Bjpressey
Verified CustomerEmployees Worked With
Cleon Skinner
Helpful February 02, 2024
Cleon Skinner customer service skills are top notch. He explained what my car issue was and the timeframe for my car to be repaired. I have been a Mazda driver for approximately 37 years. The product an He explained what my car issue was and the timeframe for my car to be repaired. I have been a Mazda driver for approximately 37 years. The product and good customer service is the reason why I continue use to purchase Mazdas. More
by ROMONIA.LYNCH
Employees Worked With
Cleon Skinner, Cleon Skinner
January 27, 2024
Fast service. And customer friendly tech. Excellent customer care. I overlooked my car's been overdue for state inspection. He took care of it right away and just And customer friendly tech. Excellent customer care. I overlooked my car's been overdue for state inspection. He took care of it right away and just notified me he did. More
by mailaspolicarpio
Employees Worked With
Cleon Skinner, Cleon Skinner
March 18, 2021
I will NEVER take my vehicle anywhere else! After being quoted over $800 from a different (non mazda) dealership for an issue with my window, I brought it to Hyman Brothers in Newport News and they fixed i quoted over $800 from a different (non mazda) dealership for an issue with my window, I brought it to Hyman Brothers in Newport News and they fixed it for under $150 and it took less than 1 and a half hours to fix!! Mr. Cleon in service was beyond helpful and so so so kind. Matt who actually repaired my car was amazing as well! Both of them together made me never want to take my service anywhere else. Thank you so much!! More
by Hayleyscomet08
Employees Worked With
Matt (not sure last name) (he was the repairman!!) , Cleon Skinner
February 08, 2019
Mazda3 dashboard warranty There is an extended warranty for the mazda3 dashboard (separating above clock). This dealership is putting customers on a wait list claiming the dash There is an extended warranty for the mazda3 dashboard (separating above clock). This dealership is putting customers on a wait list claiming the dash is “back ordered” and told me that the first person on the list is from October 2018! They never saw my car, didn’t check my vin, or enter that I needed the fully covered replacement. The extended warranty is almost close to the end date so many people are about to be screwed over by this scam of a wait list. Took my car to Hall Mazda in Virginia Beach and surprise! My car got fixed. Do not take your car here. More
by TA
Employees Worked With
Josh Howard, Tim Lackey, Cleon Skinner, AJ Johnson
November 12, 2018
Mr. Skinner in the Service Dept is Outstanding! I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always leave feeling well taken care of and that I got great value. He is courteous, attentive and absolutely professional. Thank you, Cleon! You are the best. More
by rt61
Employees Worked With
Cleon Skinner
