Southern Nissan Chesapeake

Great Dealer! My experience was positive from start to finish - every employee was extremely friendly and very helpful. I leased my car and will definitely consider this dealership for another lease or pu finish - every employee was extremely friendly and very helpful. I leased my car and will definitely consider this dealership for another lease or purchase once this one is up. I got a 2011 Pathfinder and LOVE it! Christine Paulino, Jesse (finance guy) and Mike Funk were GREAT to work with throughout the entire process. More

Me and my wife spent 7 hours at the dealership to find out the told us to go to our credit union to pick up the check. They keep showing us car way more then what we wanted to spend. Our salesperson was c out the told us to go to our credit union to pick up the check. They keep showing us car way more then what we wanted to spend. Our salesperson was clipping her toe nails at her desk in front of us. I was trading in a car that was left to me by my dad who died. I told them at the dealership what the Nissan motor acceptance corp. in advanced before we went there. When I got there at noon again I told them what was the finance company told me to do. They spoke to the finance company and they had me sign paperwork to process the trade in car. Then after being there for 6 and half hours they said I need to the finance company to get a letter and take it to DMV to transfer the title to my name. I understand that it is not a everyday that someone comes in with a car of their decease relative car to trade in. They did not know what to do but it take them 6 and half hours to tell us. They could be up front we not sure how to handle this situation can we check into it and call you. But no I have a tired unhappy baby with us sitting in this hot little office with a sales person clipping her nails two feet in front of me and wife daughter. But the whole sad part with transfer the title over to me I went online to DMV website and 5 minutes I was able to filled out and printed the form and knew what to do. What is so hard about that there is over 30 computers in this dealership and many people doing nothing just standing around and talking during the 7 hours we were there I counted 3 customers beside us. I also told them what per hour and how much money we made but they said we made $0.30 per hour under the minimum okay what ever. The bad thing about that is why can't you tell me in advanced. It is not like the dealership 5 miles down the road it is 45 miles away. The cars they was showing to us was around $21,000 when i talked to them to set up the appointment I told them what the price range I was looking at was $15,000 and again when we got there I told them again. So when we went out to look at car on the yard. She showed us cars that had the equipment we were looking for and more. I asked her what the price are for the ones we liked out of the ones she showed us. She did not know I asked are these in my price range and she said yes. So we test drive three cars and picked one as the one we will buy. So she worked up price for the car and payments based on how many years we will finance it for. When I show the price for the car it was $21,000 I said that too high I stated I want a car at $15,000 did any of the cars we tested were in the price group. She went and checked and none of them were. This is making me mad it seams like they are not listening to anything I'm saying. I worked in sales for 11 years and I know to listen to the customers and show them what they need and know the price range they are working in and only show them product in the range. Me and my family was very upset with the experiences we took the paper work to take to the bank. When we got home we sheared the paper work and said we will go somewhere else which we did. We went the next day to a different dealership and bought a car we were in and out of that dealership in 2 and 1/2 hours. I have owned 3 Nissan car I bought from another Nissan dealer and the service was so much better. I will not send no one to this dealership. More

My credit score was very low but they worked with me to get my car financed. I'm glad I went to them and hope I can continue to do business with them. I need to get a few things done to my car and I hope i get my car financed. I'm glad I went to them and hope I can continue to do business with them. I need to get a few things done to my car and I hope it works out alright. I recommend Hall Nissan on Western Branch Blvd to others. I know they have a car to suite the needs of others. I would like to thank everyone that had a hand in my car purchase. More

Had a great experience and am enjoying the vehicle. Look forward to a long relationship with the car. Thanks to everyone there that we worked with. forward to a long relationship with the car. Thanks to everyone there that we worked with. More

bought a car last year from hall nissan in NewportNews, about 4 months after i bought the car i took it back so they coud check my power sterring....at that time they informed me i had a leak and of course about 4 months after i bought the car i took it back so they coud check my power sterring....at that time they informed me i had a leak and of course the expensive warrenty i had bought would not cover the 400.00 fix....i imediatly took my car to my own personall mechanic who looked and confirmed the leak...showed me what they were talking ....well 8 months or so later i take my car to the chesapeke location for my inspection and they fail my inspection for the same leak only they tell me its going to be 1300.00 for the fix, i again imediatlt take my car to my personal mechinic who looks at it and again shows me the leak....funny...it hadnt changed any....which brings me to the conclusion that eathier hall sold me a car with saftey issues, they sold me a car that wont even pass their own inpection...eathier that or they are trying to scam money outta me....one thing i know is.....i have another 2 years till this car is paid off anf i will never do bussiness with these people again......i can over look the fact they didnt give me foor mats...or that they gave me my car with no gas....or the fact they didnt even clean it....but selling me a car with saftey issues is unacceptable...buyer beware More

Overall this was one of the better places that I dealt with in the past. 2nd car I purchased new from hall. I like to go in and tell them what car I want and get the car I won't without settling for less with in the past. 2nd car I purchased new from hall. I like to go in and tell them what car I want and get the car I won't without settling for less like most dealers try to push on you. More

I had excellant service, the staff was very friendly and help me get the car that I wanted. ( I'll be back) I like saying that.I thought the car was a lettle pricily. I wish you all had a dealership in Su help me get the car that I wanted. ( I'll be back) I like saying that.I thought the car was a lettle pricily. I wish you all had a dealership in Suffolk. More

Hall Nissan gave me the car I wanted at a price that I could afford. After driving Toyotas for over 20 years, I became dissatisfied with their product and their customer service. I was ready to try a Ni could afford. After driving Toyotas for over 20 years, I became dissatisfied with their product and their customer service. I was ready to try a Nissan. My husband visited Hall Nissan to check out the Altima and the Maxima. He test drove both. He liked the 2010 Maxima, but the 2010 Altima was more affordable. After work, I visited the dealership. With the salesman James Copeland I test drove a 2010 white Altima. It was nice, but I was not “in love” with the vehicle, I didn’t like the color, and I thought it would be out of my price range. At that point I planned to keep my Toyota Matrix for another year and pay it down a little more. Two weeks later, Hall Nissan called. They wanted me to check out a 2011 Altima that wasn’t white. I test drove the Altima. I liked it a lot. It was very roomy – roomier than the 2010. The drive was smooth, and it had a very sleek look. Didn’t think I could afford it but the finance department worked with me. They gave me payments that I could afford. I was even able to get some extra features that I did not expect. James Copeland was friendly and never pushy. The people at Hall were very helpful and friendly. Step by step, they showed me how to program the bluetooth and answered any questions that I had. So far I’m very satisfied with my vehicle. More

I am a USAA Member and I went through the Auto Buying Program. Hall Nissan of Western Branch was recommended to me and I am glad that they were. They have excellent customer service, their employees Program. Hall Nissan of Western Branch was recommended to me and I am glad that they were. They have excellent customer service, their employees are very knowlegeable and friendly, and I didn't feel pressured at all. They did everything within their power to make sure that I was happy and comfortable. They really worked with me to make sure that I could get what I wanted. They even took the time to do a one on one overview of my car. I have and would definitely recommend them to anyone who is looking for a car. More

I had a great experience with this dealership! From my first inquiry online to closing the deal they were very friendly and courteous. I will definitely continue to do business with them!! first inquiry online to closing the deal they were very friendly and courteous. I will definitely continue to do business with them!! More