Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
1,163 Reviews
4.8

1,163 Reviews

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1163 Reviews of Roland Felipe

July 15, 2026

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Employee Rating

I believe that I qaa blind sided in my purchase of this vehicle. Have only driven it for a few hours and it has been in the shop since May. More

by jahruan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2026

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 25, 2026

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Employee Rating

The employees that I came in contact today were nice and made the interaction good. My wait was not long at all. More

by MARKHAMKERI6
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jul 03, 2026

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2026

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Employee Rating

Fast and efficient My experience with hall was great. thank you very much. See you next time. More

by CWEST1171W
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 24, 2026

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 22, 2026

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Employee Rating

Busy, yet efficient. Caring, knowledgeable. Good at explaining. Good price for an oil change, would be nice if they topped off windshield wiper fluid. More

by eniale55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 24, 2026

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 19, 2026

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Employee Rating

Kept this up to date with what was going on with the car. Very nice More

by Nroo2
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 24, 2026

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2026

Dealership Rating
Employee Rating

My experience with the service department was very eye opening. I felt welcomed even though service was not aware of my vehicle needing service. I was told to just show up. Service member was respectful a More

by shajuansmith
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 19, 2026

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 18, 2026

Dealership Rating
Employee Rating

5 Ronald is the best advisor at this location. Excellent customer service. This was the best experience next to purchasing my vehicle More

by michellepullum102
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 19, 2026

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2026

Dealership Rating
Employee Rating

The cost of labor is astronomical! Tye part I need is about $378, which I can get cheaper but labor is $750. More

by sehunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

June 16, 2026

Dealership Rating
Employee Rating

Efficient, helpful, and timely. Customer service was excellent. Felipe was knowledgeable and went above and beyond to make the experience insightful More

by jhoop001
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 17, 2026

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 15, 2026

Dealership Rating
Employee Rating

Excellent service and fast. Explained everything that was being done to my vehicle. Excellent work and service. More

by STOCKPRO1964
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 16, 2026

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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