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Southern Nissan Chesapeake

Chesapeake, VA

4.7
1,714 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,714 reviews

August 28, 2025

Excellent customer service but if customer is waiting for vehicle if employee is taking lunch during the wait that should be made known. I waited over two hours for a rejected state inspection and had anoth More

by Whyvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

lack of communication and not knowledgeable about my vehicle Charge me for completing a service that they never completed More

by DCTREE101.DR
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
August 28, 2025

Thorough service, nice waiting area complete with a quiet room to work and wait on your vehicle. More

by MH7147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

I had my vehicle towed to dealership because I needed my transmissions tcm programmed, prior to this the the vehicle would drive go in and shift into gear tcm was installed and unprogrammed and would not re More

by Jamestfranklin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Thank you for bringing this to our attention, James. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 27, 2025

My experience was second to none. I was treated with respect and everything explained from start to finish. Wish I would’ve purchased my vehicle from Nissan instead of Chrysler. H More

by harveylatisha43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 27, 2025

Service was done very quickly and you had a video to follow. Which was very good. More

by savahunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 26, 2025

Everything was good what the recommendations and repairs that was performed on my nissan murano More

by Wildmann44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 26, 2025

Excellent Customer service. Inspected my vehicle in a very detail manner. I would recommend him to anyone. More

by Efelton28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 26, 2025

Consumer service was outstanding just couldn’t see the video that was send out the inspection until coming home but I can say ya’ll do care about your consumers Thanks again More

by valariehill123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 26, 2025

The people there was sweet and quick with the service and very well mannered even gave great feedback on other services needed on my car More

by kendraf0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen graves and Jayden little
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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