Southern Nissan Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,251 reviews
I encountered no problems. Representatives were friendly, helpful, respectful and caring. I was also advised about work that would need to be done as the mileage increase. Representatives were friendly, helpful, respectful and caring. I was also advised about work that would need to be done as the mileage increase. More
I had a great experience overall with the car service. The work on my vehicle was done efficiently and with care. MTazi Payne, in particular, stood out—she handled most of the customer check-ins and inter The work on my vehicle was done efficiently and with care. MTazi Payne, in particular, stood out—she handled most of the customer check-ins and interactions with such professionalism, warmth, and patience. Even with a full lobby, she remained calm, helpful, and welcoming to every client. Her work ethic and attitude made a big difference in my visit. I did notice some imbalance in the front area—MTazi appeared to be doing the majority of the client-facing work while a few other team members seemed less engaged and weren’t as open or present with customers. A more balanced and team-focused approach could improve both the workflow and customer experience. That said, the service I received was excellent, and I truly appreciate MTazi’s effort and dedication. I’ll definitely return and recommend this location to others More
M’Tazi was amazing she was very knowledgeable and helpful and very patient with me. and very patient with me. More
Although there was a longer wait than anticipated, once the car was taken and serviced, it was quicker than I thought. The customer waiting room was comfortable and had nice snacks. the car was taken and serviced, it was quicker than I thought. The customer waiting room was comfortable and had nice snacks. More
Convenient and fast. Great customer service. Will use again. Easy to get in out. Great location. Great customer service. Will use again. Easy to get in out. Great location. More
Love this dealership and it’s service center. This is the third car I’ve gotten from them. Highly recommend This is the third car I’ve gotten from them. Highly recommend More
Easy to schedule the appointment. Ready to accept the car on time. Communicated about the service which was done promptly. Good results. Staff is friendly, efficient and professional. Ready to accept the car on time. Communicated about the service which was done promptly. Good results. Staff is friendly, efficient and professional. More
Very welcoming, understanding & helpful I understood everything clearly Great experience for my first time buy everything clearly Great experience for my first time buy More
T You need to hire more technicians, especially during vacation time. The customer should not have to suffer because you are short of help. It took over 6 hours to have my oil changed, inspection and tire vacation time. The customer should not have to suffer because you are short of help. It took over 6 hours to have my oil changed, inspection and tires rotated. That is just ridiculous! More
I being coming to this dealership for 8 years getting my car service always satisfied they do a good job taking care of my car. car service always satisfied they do a good job taking care of my car. More




