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Southern Nissan Chesapeake

Chesapeake, VA

4.7
2,252 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,252 reviews

June 29, 2025

Tazi is amazing! She went above and beyond to provide excellent service and for that I am truly grateful. More

by satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Nothing much really to say. I came in for an oil change at the scheduled time. They took me right back, and I was outbid there in less than 30 minutes. Exceeded my expectatio More

by stwilliamas906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

They are pretty good with being timely with appointments! I will be back soon for an tune up. More

by jjumpstart45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

My Nissan will never come back to this dealership, I have been given the run a round for weeks, over charged, charged for unauthorized service. The communication was poor an I plan on sharing my experience e More

by mikegray87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

It was quick and pleasant. . Also there was large bottles of water available to drink. More

by mikesig1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The dealership was very professional and got my truck into servicing in a timely matter and had me back on the road with with no discrepancies. More

by Qmuscle20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Quick and outstanding service from staff. Roland was very helpful and made sure to keep me updated on the timing of my oil change and tire rotation. More

by miamoore18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmyn Walloe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Wagner, Eddy Beaudoin, Gino Evans, Quann-Ta "Q" Powell, Marlo Adams
Jun 26, 2025 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 26, 2025

The LoJack was removed successfully. The only issue I had was the lack of communication. No one answered the phones to update me on the status of my repair. After I kept calling , finall More

by sheba_jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 26, 2025 -

Southern Nissan Chesapeake responded

We value and appreciate your business, Jessie. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 26, 2025

The results are what I expect from Southern Nissan. I expect good quality results, M'Tazi Payne transitions my visit with high professionalism. More

by DAVISLEE1950
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Jun 26, 2025 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 26, 2025

Thanks for the courteous efficient service! Although I was only coming in for a state inspection, almost at end of month, they honored my appointment time and I was out in less than 1 hour. Tha More

by D Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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