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Southern Nissan Chesapeake

Chesapeake, VA

4.7
1,714 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,714 reviews

August 26, 2025

M'Tazi and Roland are always courteous and receptive when I arrive at the service department.Great humans and very personable. More

by HAMPTONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry (Mechanic and Vehicle inspector) and all of his inspectors.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 26, 2025

Quick reliable service. Customer service was helpful in letting me know my cars status and kept me up to date on when i was done. More

by DEBORAH.A.BLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 25, 2025

I am impressed with changes that have been made at the maintenance dept. in the last year. The last couple visits have been great I appreciate the videos, texts and kind attitudes of the service writers. More

by BEKESKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 23, 2025

We have our vehicle there several time with the same issue . No one would understand the Saturday before my husband. Was trying to yo get my car towed there because we didn’t realize it was the battery. More

by bethriggins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Oh and by the way when I scheduled the appointment it was going to be diagnostic. When I arrived that Thursday he had the nerve to tell me “why was it scheduled like this” since tomorrow is the weekend. Also More

by bethriggins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

They were professional and helpful. Fast service and they picked me up after they were done. Definitely would recommend! More

by ebonydr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Issue was not resolved nor did I receive a call from anyone at all but received a survey More

by Tierreaa32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

It's always a pleasure to get service here. M’Tazi always ensures my cars are taken care of. More

by BRNSKINNYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

M’tazi Payne is the main reason I return. She is always great at explaining what I need for my car. Professional and direct which I respect. I feel like I can count on & trust her. More

by Rudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Services were performed in a timely fashion. Everything was checked and I was kept informed of the progress More

by Wagon12lt
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
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