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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,154 Reviews

1,154 Reviews of Southern Nissan Chesapeake - Service Center

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June 17, 2025

Roland was Very friendly informative helpful and considerate. He was able to assist me with issues with my account and was very fast and efficient More

by Elicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Excellent I love my car armada 🥰 I love the color and the features inside I feel like driving a bus 🚌 More

by dinawells22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Overall experience was good. ..I had to call a couple of times and no one picked up phone or returned my voicemail More

by Wendystev
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
June 14, 2025

Great visit. Car repaired with total professionalism. Service rep. Was very helpful in getting the job done. More

by DCTREE101.DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Very though information after the service and completed timely. I would definitely bring my car back for service when I am in town. Thank you. More

by Gwen.felton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

It was wonderful I can describe it. I was in and out in less than an hour. I got to talk to the salesperson that sold me my car and it was great to see a familiar face. More

by Brneyz43
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
June 11, 2025

The service was great and timely! I appreciate the professionalism and will definitely come back again although my warranty has expired. More

by CUBETTE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2025

Excellent service all the time. Service personnel, as always, is professional And caring and kind More

by TonyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2025

Staff and representatives very professional and helpful. Very pleased with my service. Thank you very much. More

by mrskawashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 10, 2025

Great customer service and stick to appointment times. Great job and didn't take all day More

by Jessica C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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