Southern Nissan Chesapeake - Service Center

Service was good. They were quick and I did not have any issues or problems. They were quick and I did not have any issues or problems. More

The dealership let me down with a lack of communication and inaccurate information but their service recovery was excellent. It appears that a new employee was the reason for the poor communication and th and inaccurate information but their service recovery was excellent. It appears that a new employee was the reason for the poor communication and the manager Joe and long time service rep M’Tazi cleared up the issue and showed me that they valued my business. M’Tazi is one of the most honest and helpful people I have ever met at a dealership. Joe seems like he would be a great person to have as a manager and I’m sure he will get the new employee up to speed by using this as a learning opportunity. I bought my car here and will be back to this dealership for future service. More

Very helpful, easy to get an appointment, extremely quick turnaround, and very thorough service every time turnaround, and very thorough service every time More

Payne provided outstanding customer service. Kept me informed with check ins and updates. Professional courteous and respectful. . Kept me informed with check ins and updates. Professional courteous and respectful. . More

I have my own service person now she is great. I would recommend her to help you. I would recommend her to help you. More

Great communication and assistance by the assistant and i appreciate them for all their dedication appreciate them for all their dedication More

I’m glad there is a place I can go to and I don’t feel like I’m being taken advantage of. The service is great! like I’m being taken advantage of. The service is great! More