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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,146 Reviews

1,146 Reviews of Southern Nissan Chesapeake - Service Center

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April 09, 2025

He was very helpful and courteous. He showed us how to reset our trip odometer something we couldn’t figure out in 2 years More

by MISSYOUFAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Friendly people and great service. Car always ready when promised. No signs of work being on interior of car. That keep it clean. More

by Larryblevins2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Joe was amazing and the video review of my car was awesome! Great experience! Thanks More

by APRILJAZZ27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
April 08, 2025

Great experience overall! ! Service video was amazing and friendly. Joe was great and I received my car a day earlier than expected. More

by APRILJAZZ27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
April 08, 2025

Roland was great. I’ve been to the Battlefield and Va Beach Nissan dealership for service, Western Branch was the best. I will be back for future service. More

by dadajes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

This dealership appears to be clean whenever I am in there. It is a treat to have the coffee and water station set up for customers. I love it when I get to work with Ms Payne. More

by VAVIRGOLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

M'Tazi Payne was a great help in explaining what was wrong with my car and the services I needed. Great customer service! More

by jacquoniajames
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
April 02, 2025

I had a 10 am appt. and my car wasn't looked at till after 1pm. No one answers phones in the services dept. I was told my car would be ready Monday, it was not. More

by E_shows08
Recommend Dealer
No
Employees Worked With
It wasn't one individually person.
April 02, 2025

Excellent service She’s a excellent service advisor that mechanic that worked on my car did an excellent job thank you More

by WBURT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

The service was excellent. I had an appointment and drove right in the bay. The service rep was very friendly and he got me registered in no time. I will continue to bring my c More

by MsHope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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