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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,168 Reviews
Call Service Center (757) 264-9866

1,168 Reviews of Southern Nissan Chesapeake - Service Center

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June 21, 2025

I like the way they send a video of what they did to the vehicle More

by jacksonpatrena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2025

The sales consultants were very nice and informative while I waited for the service department More

by me2aka
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 20, 2025

I use Southern Nissan for my personal vehicle as well as a fleet of work cars. MTazi is always patient and helpful. I really appreciate her patience being I am a female costumer, sometimes service techs can More

by Deirdreneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 19, 2025

Very professional and friendly atmosphere, the waiting time was not long, thank you very much. More

by AIDA.E.LOPEZ1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2025

The salesman acted he didn't have time for me. He kept making excuses to me. So I said forget it. More

by brickhousetoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Southern Nissan Chesapeake responded

"Brickhousetoni" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2025

Roland was Very friendly informative helpful and considerate. He was able to assist me with issues with my account and was very fast and efficient More

by Elicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 16, 2025

Excellent I love my car armada 🥰 I love the color and the features inside I feel like driving a bus 🚌 More

by dinawells22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2025

Overall experience was good. ..I had to call a couple of times and no one picked up phone or returned my voicemail More

by Wendystev
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
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Jun 18, 2025 -

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

June 14, 2025

Great visit. Car repaired with total professionalism. Service rep. Was very helpful in getting the job done. More

by DCTREE101.DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2025

Very though information after the service and completed timely. I would definitely bring my car back for service when I am in town. Thank you. More

by Gwen.felton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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