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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,110 Reviews

1,110 Reviews of Southern Nissan Chesapeake - Service Center

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May 21, 2025

Roland Felipe and the entire maintenance team are and have been Outstanding! They are all polite and very professional. They are always honest about your maintenance needs. This honesty builds trust an More

by George J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

No real info given about diagnosis. Asked for a call from a sales person to think about trade in on my vehicle and never received a call. My service person seems like it was a problem t More

by williamrcallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Good customer service Service was fast, and Roland was very polite. He explained what was done and what he recommended I do. More

by Determined2005
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
May 17, 2025

Very neat and professional business. Appreciated the service convenience to fit my schedule and the video of the condition of my car. More

by rknjk67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Thanks for the great service! Keep up the great work. Tazi and team do an amazing job. More

by JBUSSEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

The dealership has always treated me an my vehicle with great respect. I have been coming to you all for many years an will continue to do so . More

by FORDT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 15, 2025

Dealership was very clean and everyone was very friendly The mechanic did an excellent job with changing my oil More

by CynthiaDemiel
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
May 16, 2025 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2025

I have been bringing my vehicles here since we purchased them and since I have had no issues not one More

by PHASE287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 12, 2025

I got a state inspection on my Rogue at no cost, as well as a complimentary overall multipoint inspection. More

by jasmalling7375
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
May 16, 2025 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 12, 2025

Excellent ! ! Is what I got THANK-YOU Your good service is all I hope for. More

by hallfreddie941
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe