Southern Nissan Chesapeake - Service Center

Excellent Customer Service I will be going back in August this year for state inspection this year for state inspection More

Great job on fixing my car . . Ur the best in getting the job completed.. Thx u . Ur the best in getting the job completed.. Thx u More

Dealership was very professional and clean. I like the staff,they were very courteous and helpful. I like the staff,they were very courteous and helpful. More

I arrived there without an appointment for one of my tires having a low tire pressure and the service rep let me know that they would not only add air to my tire but also check to see why one of my tire tires having a low tire pressure and the service rep let me know that they would not only add air to my tire but also check to see why one of my tires has low tire pressure. They removed the tire & ran it thru many different tests and they let me know that there wasn't any issues with the rim or tire and they added air and all was good. I so grateful for you all assistance on that day with my 2022 Nissan Maxima and were able cancel any worries I had about the rim & tire and what I might need to have done to keep me safe. Thank you for your great service!!? (5=excellent 4=good 3=average 2=fair 1=poor) 5 More

Southern Nissan and Mtazi, our Service Writer have made our experience great. Even if there is an issue, they do their best to rectify the issue. Very satisfied. our experience great. Even if there is an issue, they do their best to rectify the issue. Very satisfied. More

Roland has a proactive approach when it comes to customer service. He is very reliable and professional. His effirt, time and attention to detail is appreciated. I'm glad he's my service advisor. service. He is very reliable and professional. His effirt, time and attention to detail is appreciated. I'm glad he's my service advisor. More

The service was great and very professional. It was very nice to be sent what they looked at on my car and then advised on what needed to be done after the inspection. It was very nice to be sent what they looked at on my car and then advised on what needed to be done after the inspection. More

Great communication and service from all staff. My car is always in good hands there. My car is always in good hands there. More

Good experience but wasn't happy about learning of the credit card surcharge until checkout. Don't have time for anymore credit card surcharge until checkout. Don't have time for anymore More

I have had so many problems with the Nissan of Chesapeake. They charged my contract for the LoJack, and its not working. I have went on the weekend and I was told that it will work in 48 hours. T Chesapeake. They charged my contract for the LoJack, and its not working. I have went on the weekend and I was told that it will work in 48 hours. Then I was told it will take 60 days. 60 days has passed. They put a new Lojack in my car, and it's still not working. I was charged for this feature in my contract. I was told that Nissan of Chesapeake, David or Jay would follow up with me. I have constantly called and no one is responding. I even reached out to a manager Gino, and no one is communicating about this manner. I truly regret dealing with this dealership. I purchased a jeep from them in December, and it had a busted hose, and bad sensors. I had it for one week and it was in the shop for over a week. After constantly having problems they allowed me to trade it for this 2022 Rogue. The keys needed batteries, it had a knick in the windshield and the car died on me and they had to tow it and they had to replace the battery. I truly hate that I purchased anything from this place. This is the worst experience I have ever encountered in over 18 years. They are not communicating and they are ignoring my calls. I'm utterly frustrated with Nissan of Chesapeake. More