Southern Nissan Chesapeake - Service Center

Person was unfriendly, made little or no eye contact. Never explained duration of job to be performed. Never explained duration of job to be performed. More

The customer service is excellent! I didn’t have an appointment to have my car worked on and they had time to get to it and the wait time for my car wasn’t long at all. I didn’t have an appointment to have my car worked on and they had time to get to it and the wait time for my car wasn’t long at all. More

Quick state inspection I was in and out with no problems. Car was completed ahead of time Car was completed ahead of time More

Preston was very courteous and efficient. My service was excellent and the wait was not too long. My service was excellent and the wait was not too long. More

I think this Nissan dealership is great. My experience is always very nice. Everybody is always very respectable. My experience is always very nice. Everybody is always very respectable. More

Excellent service and very fast and effective Y’all rock I will be back soon rock I will be back soon More

Very difficult to reach an advisor when needed. Why is there a call center when no one answers the phone? Why is there a call center when no one answers the phone? More

The dealer completed my recall notices with no problems. I was very satisfied with the professional service. I was very satisfied with the professional service. More

Never had a problem with this dealership or their service. Service representatives are always nice and answers any questions I may have. Never a long wait time when waiting for my vehicle or dropping service. Service representatives are always nice and answers any questions I may have. Never a long wait time when waiting for my vehicle or dropping it off to be picked up later. 👍🏽👍🏽👍🏽 More

Roland was cordial, polite, knowledgeable and professional. Was caring about my concerns and considerate about helping me to understand that getting things right for me was his priority. The only professional. Was caring about my concerns and considerate about helping me to understand that getting things right for me was his priority. The only concern that wasn't addressed was the cause and possible solution to the secondary problem which could not be resolved. More