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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,137 Reviews

1,137 Reviews of Southern Nissan Chesapeake - Service Center

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May 24, 2025

M’Tazi is the best service representative EVER. Always make sure that I’m satisfied with my service before I leave. Keeps me up to date on future services that are needed. Very pleasant, goes above More

by Tennill C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I chose the right dealer ship to have my car serviced and thinks a lot More

by Jamesboone213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

This dealership has a very helpful and attentive service department. David Reese was especially great! More

by CANDACE.LEBER.61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Reese
May 22, 2025

Been having problems with car every since I got it not satisfied at all and I gotta keep driving from Newport News to Chesapeake everytime something is wrong now I have to bring it back because it's not s More

by Handsomeronnies
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
May 22, 2025

I had a 4pm appointment. I had a bunch of other tasks that needed to be accomplished so I stopped in and Roland took me right away. I truly appreciate his outstanding custome More

by FORENSICID63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

The experience was great. The service was quick and convenient. I will recommend them to other customers. More

by Ruchelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Very professional and thorough with my oil change and tire repair. I was able to get right for my appointment. More

by KIANTHA_HIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Roland Felipe and the entire maintenance team are and have been Outstanding! They are all polite and very professional. They are always honest about your maintenance needs. This honesty builds trust an More

by George J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

No real info given about diagnosis. Asked for a call from a sales person to think about trade in on my vehicle and never received a call. My service person seems like it was a problem t More

by williamrcallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Good customer service Service was fast, and Roland was very polite. He explained what was done and what he recommended I do. More

by Determined2005
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
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