Southern Nissan Chesapeake - Service Center

They did a great job and courteous staff,they always explain the work I need and much faster than other Nissan dealership. explain the work I need and much faster than other Nissan dealership. More

My service was straight to the point with their recommendations and the service was very quick! recommendations and the service was very quick! More

Absolutely no problems whatsoever. The staff are professional and courteous, identifying problems and solutions in an easy to understand manner. Will absolutely be a repeat customer! The staff are professional and courteous, identifying problems and solutions in an easy to understand manner. Will absolutely be a repeat customer! More

Service advisor were not available when arrival and my service advisor was out. Service was unsatisfactory since my oil change and vehicle inspection took 3-1/2 hours. Had to request a oil change sticker service advisor was out. Service was unsatisfactory since my oil change and vehicle inspection took 3-1/2 hours. Had to request a oil change sticker for my windshield. Had to wait extra time for vehicle to be brought around for vehicle pick up. More

The service experience was ideal and Preston gave me all the information of what my car needed!!! the information of what my car needed!!! More

I called in for an appointment, it was never scheduled, I didn't receive a text I sill arrived at appointment time. didn't receive a text I sill arrived at appointment time. More

Called and had a rather urgent repair needed on a Saturday and rep said she would alert the shop to expect me. Not a guarantee of service but at least make it more possible to do as I was in the mid Saturday and rep said she would alert the shop to expect me. Not a guarantee of service but at least make it more possible to do as I was in the middle of a 6 hour drive at 8am and miles out yet to the shop. Arrived and no such alert was given to them. The shop techs were awesome in finding a way to get a part locally and install in good time. Superb! Checked out a few trucks and got a quote which for a sale day was really not a deal at all. Coulda made a sale but lowballed me a ton on trade. I will get a new truck…but closer to me and sell the current outright. Thanks and will recommend the shop 100%! More

They kept me well informed what was going on with my vehicle every day. It was in the shop for about a week. Answered all my questions vehicle every day. It was in the shop for about a week. Answered all my questions More

Good people in your service department They are the best with the customer Thank you best with the customer Thank you More

The customer service was great. Roland always addresses all my questions and concerns. He goes above and beyond to make sure my expectations are met. Roland always addresses all my questions and concerns. He goes above and beyond to make sure my expectations are met. More