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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,155 Reviews
Call Service Center (757) 264-9866

1,155 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
June 28, 2024

Great service personnel M'Tazi Payne is my go-to person. Mechanics are very professional and provide awesome service. More

by donald_martin56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry and Justan in the mechanic bay
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Jun 28, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 28, 2024

They always treated me nice ever since I’ve been coming here. I wouldn’t take my vehicle anywhere else. More

by UNEAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2024

Customer service was indifference, cold unresponsive, and I appeared to be a nuisance or in the way of him getting his work done. Oil changed but car not reset said I still needed oil change. Transferring to More

by BARDLTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Southern Nissan Chesapeake responded

"BARDLTN" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 24, 2024

Great no one better gray customer service very knowledgeable extremely helpful best I business super More

by terryd5829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 24, 2024

Tazi was great to work with. Mechanics were great to work with! They worked diligently to find out what was going on with my truck! More

by Yvonne Whitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other mechanics but don’t remember names
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Jun 25, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 23, 2024

I think customers service is good. Service is perform in a timely matter.. I would recommend them too other for service More

by gouletbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2024

Very helpful and professional , great recommendations without any pressure… very friendly and respectful I really appreciate the outstanding service thanks Banks !!! More

by KBANKS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 20, 2024

Service was rendered as requested. Will return for future service if total cost is competitive. More

by DECOJOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 20, 2024

Very friendly place and the atmosphere is nice. They were very accommodating even without an appointment and the wait time wasn't bad either. That's what I call great customer service. More

by dwareclifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2024

Fast and easy! No hassles, no drama! That is all I have to say for now. More

by Myers.david14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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