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Southern Oregon Subaru

Medford, OR

4.9
682 Reviews

3103 Biddle Rd

Medford, OR

97504

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682 Reviews of Southern Oregon Subaru

December 03, 2023

I never felt pressured to purchase a vehicle. My salesman Josh was friendly, patient and helpful. I will surely recommend this dealership and sales person to others. More

by CHARLENE.PARENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Bob Adams, John Bermea, Rick Aarons
December 03, 2023

I have most always experienced fabulous customer service by their Service Department team. I always see familiar faces when I’m there, so that tells me that Southern Oregon Subaru is doing something right t More

by CARINHUMPHREYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name - it might have been Sarah
Dec 05, 2023 -

Southern Oregon Subaru responded

Thank you, Carin. Yes, Sarah, and she asked that we thank you for your kind words as well as for your business. Have a great day!

December 02, 2023

Great work, great service! Will be back for oil change soon. Also thanks for scheduling so quick! More

by Dean ALTENHOFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Thanks Dean! Great to have you for service and we appreciate the kind words! Stephan

December 01, 2023

Subaru owner since 2001 and have always used dealership for service because they know what they are doing, the price is comparable and my car gets washed More

by BRADLORRAINE70
Recommend Dealer
Yes
Employees Worked With
Damian, Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Thank you so much for the endorsement! We work hard to make sure our prices are comparable and love helping our customers! Stephan

December 01, 2023

I would give 4. 5 stars , given wait time of 1.5 hours was longer than expected for engine oil change and filter replacement. The staff was welcoming, I believe her n More

by SJam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Thank you for your review! We have revamped our express drive recently and you could say it's under "new management"....wait times and waiting room have all been our focus recently! Thanks for giving us a shot and we will see you soon! Stephan

November 30, 2023

Everyone is pleasant and professional and service is reasonably timely. But the expense took my breath away, especially when the base service price increased $200 from what I was quoted when I made the More

by QUEENBEADER5900.MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
November 30, 2023

Drew is extremely helpful and makes sure to keep in contact while repairs are being completed with updates on progress. More

by JMCPHERSON0012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
November 29, 2023

Salesmen not pushy, listened to the customer, lifetime power train warranty a plus. Customer service also a plus. More

by Dr.richard.torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, Mike Martin, Thomas Ownby
November 29, 2023

Stephan is honest and forthright regarding service and timeline for completion. I appreciate the clear communication. More

by SESMAOLINYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Hi there..I strive to be honest and forthright in ALL phases of life, not just my work. Thanks so much for choosing us and we look forward to seeing you in the future! Stephan

November 29, 2023

This was a routine service, made a few weeks in advance with Stephan Abrams. It all ran on time, service thorough and well done. The service I get at S.O. Subaru is consistently excellent, and I must say More

by DANWAGNER56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Hi Dan! Always a pleasure to see you and your tungsten outback in here :) Take care and see you soon! Thanks for choosing our service department. Stephan

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