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Southern States Mazda

Raleigh, NC

4.8
412 Reviews
Come visit us at Southern States Mazda, your local Raleigh Mazda dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area, expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Mazda vehicle that is right for you. Southern States Automotive has been in business since 1986, and our team is committed to excellence and making your car-buying experience a positive one. We strive to earn your trust so that you'll make Southern States your last stop when it comes to driving away with a new or used Mazda. Visit our Mazda showroom in Raleigh and experience first-hand the level of service and satisfaction that will make you a regular Southern States customer. We look forward to serving you!
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2511 Wake Forest Road B

Raleigh, NC

27609

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Showing 412 reviews

September 25, 2025

Quick and courteous service people! Work well done as requested, felt like I received value for my money More

by RANDT.BRINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel lancaster
Sep 25, 2025 -

Southern States Mazda responded

Thank you for choosing Southern States Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 25, 2025

I don't feel confident that as a customer you have my best interest at heart and it seems my power train warranty is no good. I was informed a belt that was inspected in March before the sell of the vehi More

by VGALLOWAY46
Recommend Dealer
No
Employees Worked With
Jasmine
Sep 25, 2025 -

Southern States Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

September 25, 2025

I have not yet used the service department but they did a great job with the detailing of my car prior to pickup. More

by tmbussey12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Amick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Southern States Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Southern States Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 25, 2025

They were polite quick and efficient. They worked with us on the numbers and answered all the questions we had More

by woneleft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rish Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Southern States Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 25, 2025

I have been so pleased with my experiences with Southern States Mazda, I decided to buy another vehicle from them! More

by ChristopherCavallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Leon
Sep 25, 2025 -

Southern States Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 25, 2025

It’s okay. Service is good. The lights in the waiting area are too bright and the seating is uncomfortable. More

by plunke6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danilo Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Amick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rish Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Hunter-Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Hernandez, Sonny Leon
Sep 25, 2025 -

Southern States Mazda responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else.

September 25, 2025

Not professional at all. They are responsible, not clean. Damaged my car and missing parts. More

by Tkagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 25, 2025 -

Southern States Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 25, 2025

Excellent service. Evan got me in an out in no time. Highly recommend them to anyone needing service work on their Mazda. More

by lewisblakely414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Sep 25, 2025 -

Southern States Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southern States Mazda.

February 27, 2025

Southern States Mazda was the worst experience of my life at a service center. I would also give it less than one star if I could. They robbed me of a whole day. I had an appointment at 10 am. Two hours late More

by eabrooks37
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN
February 14, 2025

Absolutely terrible service department and customer service department. Would highly recommend taking your vehicle somewhere else. More

by brown19jas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy; Cecil Bently
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