Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
6,055 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
6,055 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Sort by
April 07, 2016
Great Service We bought our 2011 Volkswagen Tiguan a few years ago and love it. It is so fun to drive. We never owned a VW before. The service at First Team is # We bought our 2011 Volkswagen Tiguan a few years ago and love it. It is so fun to drive. We never owned a VW before. The service at First Team is # 1. We highly recommend them. More
by reynolds2016
Employees Worked With
Harold Woody
March 20, 2016
Care of your Subaru Eric Horn and his team I would rate as a greatest team to service your car. Eric always makes me feel like he personally cares for my safety and sees Eric Horn and his team I would rate as a greatest team to service your car. Eric always makes me feel like he personally cares for my safety and sees that I can count on his team that my car is running good at all times. I would recommend First Team to all my friends. More
by Teresa1217
Employees Worked With
Harold Woody
February 22, 2016
Love First Team and My 2014 Accent Service manager talked with me about what my car might need as recommended service. He spoke with me again before completing any work. In and out. So Service manager talked with me about what my car might need as recommended service. He spoke with me again before completing any work. In and out. So pleasant! More
by Quirky_Gal109
Employees Worked With
Brett Farley
January 24, 2016
First Subaru. Love First Team I can't say enough about First Team Subaru!!!!! From Bill Scott , who sold me my Forester, to Eric Horn, who has always been helpful With any mainte I can't say enough about First Team Subaru!!!!! From Bill Scott , who sold me my Forester, to Eric Horn, who has always been helpful With any maintenance questions, First Team is FIRST RATE !!!! So very glad I chose them for my new car purchase!! More
by Wendy
Employees Worked With
Horatio Doregos,Bill Scott
December 26, 2015
A pleasant atmosphere at First Team Subaru! Friendliness of the Service Department, the short wait in the lounge area and the efficiency of the staff made my visit a pleasurable experience! Gre Friendliness of the Service Department, the short wait in the lounge area and the efficiency of the staff made my visit a pleasurable experience! Great job! More
by lovemysub
Employees Worked With
Eric Horn - Service Manager
December 05, 2015
Great Service, Great People! Friendly, efficient, and a pleasure to work with the staff on the service desk. Eric Horn is a first rate service manager and a real asset, keep him! Friendly, efficient, and a pleasure to work with the staff on the service desk. Eric Horn is a first rate service manager and a real asset, keep him!!!! More
by Susies Subaru
Employees Worked With
Steve Waskey
November 12, 2015
GREAT SERVICE! I had an appointment and was helped as soon as I arrived. The employees were very pleasant and the waiting room was very comfortable. Service was gr I had an appointment and was helped as soon as I arrived. The employees were very pleasant and the waiting room was very comfortable. Service was great! More
by MomaG
Employees Worked With
Bill Scott
March 09, 2015
Worst WARRANTY ever Worst experience ever we have a 2011 Hyundai Sonta and the engine seized today 32k miles low miles and warranty wont cover due to oil changes. Thi Worst experience ever we have a 2011 Hyundai Sonta and the engine seized today 32k miles low miles and warranty wont cover due to oil changes. This is ridiculous service from Hyundai and to not cover the warranty is crazy. We will never buy a Hyundai or from this dealership ever again stay away from their services. More
by ajfoster1234
Employees Worked With
oTHER
January 06, 2015
very bad service I live 40 minutes away from Roanoke, tried calling service to get my Nissan worked on,I tried calling all day Monday left 3 messages, Tuesday I tried I live 40 minutes away from Roanoke, tried calling service to get my Nissan worked on,I tried calling all day Monday left 3 messages, Tuesday I tried to call no answer, try calling somebody in charge over service no answer, I ordered my parts so parts service is excellent they know their stuff, needless to say I will have to drive all the way up there to get my parts and then drive all the way to staunton at Valley nissan to get the parts in, that's a shame how service is, very disappointed More
by tommy4
Employees Worked With
Henry "Chip" Bennett, IV
November 21, 2014
I just moved to the area My wife and I just moved to Roanoke and my car had to be inspected. I couldn't have asked for better service. One of my worries about moving was if th My wife and I just moved to Roanoke and my car had to be inspected. I couldn't have asked for better service. One of my worries about moving was if there was a Subaru dealer, and further more if they had a good reputation. I'm resting easy now that I met Eric Horn and his crew in the service department. Thanks so much for making my move a little easier, and most of all very welcoming! More
by Joe Matz
Employees Worked With
Eric Horn
