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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
2,948 Reviews

2,948 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 10, 2024

Fixed my clock spring but did not redo cruise control and I had to drive back yo Roanoke from Pulaski. They did fill my gas tank which I appreciated but it still cost my time. More

by JODICARR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown. She was in the service dept and was a little condescending.
May 10, 2024

Very happy with the service department always prompt and have the customer time frame when scheduling service More

by ALBERTDURHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Lobe them They are the only ones who work on my car. I love the service. More

by HAPPYDAY19562000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

I have been very pleased with the service at Southern Team. Will recommend them. Maria and Mike have always treated me right and honestly. They are fabulous! More

by Rhonda.J.McAllister-Sett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

They are nice and pretty easy to deal with. And make appointments. Explain things that were done. And I LOVE the free car wash! More

by Pgucarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The main issue is you have to keep going back to fix the same issue. Also, you can seldom reach an actual person; leave message and HOPE you get a call back. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
May 10, 2024

Very polite and helpful. Having an issue with airbag safety light and dash notice and they are working hard to resolve for me at minimum cost. More

by MRANSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Friendly, courteous, attention to detail and forthright in explanation and consumer satisfaction. Simply the best! More

by SUEBROZOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I took my car because it would not start at 8:00 am and They had it fixed and running at 10:30. Thank you Southern Team . Great customer care More

by LAVANDA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 09, 2024

Excellent service at this location they’re always fast and accurate I’m very friendly. More

by WISDOMABOVERUBIES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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