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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
797 Reviews

797 Reviews of Southern Team Nissan of New River Valley - Service Center

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March 21, 2025

It took me a week to schedule a appointment because of your phone system sucks. I had my break fluid and transmission fluid changed in my rough. It only took one hour and half and it cost $540.00. I have More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
March 21, 2025

My first visit. It went well. Saved me a trip to Roanoke. Don’t know names of service providers. More

by Kathy Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
March 21, 2025

I have always been very satisfied until this visit. This one was very disappointing. I have spoken to the Service Director. More

by GARYOVERSTREET11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Lambert
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Great value for my trade, and I left with the vehicle I wanted, plus some extras! More

by Dbischler78
Recommend Dealer
Yes
Employees Worked With
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Excellent service…no complaints! This our 2nd Murano from this location. Would highly recommend them to all our friends. More

by robin_stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

You were very busy,but very effective,and efficient. .I was satisfied with my service. More

by LBATCHELOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Best service people around; corporate web site obnoxious and unhelpful; call and talk to humans More

by CHITO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
March 14, 2025

Kayla was professional, attentive, and very helpful. She helped save me from an enormous bill that I had not budgeted for, and her attention to detail is so appreciated! I love coming to Southteam Nissa More

by nlinkous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The male receptionist was great too - 5 stars
March 14, 2025

I appreciate the service from all involved. I felt it has been 1st class service. I will tell others how I was treated. More

by mrcgravely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Watty
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Everyone was very friendly, professional, and thorough. I was very pleased with the service from everyone. More

by Bobandlinda0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
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