Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley

Preston Hedge

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
574 Reviews
4.9

574 Reviews

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574 Reviews of Preston Hedge

May 19, 2026

Dealership Rating
Employee Rating

Great dealership! A A A A A A A A A A A A A+ More

by GOORDALE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Jones, Brandon Brusseau, Andrew Tawney , Jon Carroll

May 27, 2026

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2026

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Employee Rating

The work was done appropriately and in a timely manner. They also provided a video of the vehicle inspection process, which was nice. More

by J67BISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Jones, Brandon Brusseau

May 27, 2026

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2026

Dealership Rating
Employee Rating

They do a great job. They notice we needed inspection and took care of it eithout having to double fouble back to get it done. More

by Pamelamoore2
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 06, 2026

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Employee Rating

Always professional, courteous, and attentive. We have bought several cars from Southern Team Nissan of New River Valley and used their service department for those cars as well as other makes of More

by jkeith5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tori Cassell

May 08, 2026

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2026

Dealership Rating
Employee Rating

My Service Rep was great. Casey was a lot more confident than the first time that I dealt with him. Casey was a lot more at ease and was very professional. Casey has really g More

by KEVINC328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Nardo, Casey Jones

May 08, 2026

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 30, 2026

Dealership Rating
Employee Rating

They are always very professional and have great customer service. We have purchased multiple vehicles over the years and will continue to do so. The service department is also amazing! More

by KLEEN77
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

May 01, 2026

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2026

Dealership Rating
Employee Rating

Great! ! Very helpful and very accommodating Jim was very understanding and very helpful Great experience More

by MIKETUREK67
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

April 28, 2026

Dealership Rating
Employee Rating

Friendly, fast, accommodating, knowledgeable. Were willing to find what we wanted if they didn't have it in stock, fortunately they had exactly what we were looking for. More

by HR2BOYS
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

April 24, 2026

Dealership Rating
Employee Rating

Your service manager and his crew are absolutely wonderful. We have complete confidence in Preston Hedge’s knowledge, service, honesty, and thoroughness; that is why we come there. Plus he is so e More

by DLJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Reece

April 21, 2026

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Employee Rating

They do what they say they will do. They do a quick and professional job. First time and every time I’ve been there. More

by ESTIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brusseau, Andrew Tawney

Apr 23, 2026

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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