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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.9
283 Reviews

283 Reviews of Southern Team Nissan of New River Valley - Service Center

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February 24, 2024

They took my vehicle right on time and completed the work in an efficient time. Preston and the rest of the service team are friendly and wonderful to work with! More

by bsumner0
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
February 24, 2024

Good service, covered all my needs Courteous staff, very pleasant to work with Thank you More

by seanembler
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
February 23, 2024

Everyone was professional and kind The services needed for 60,000 mileage were clearly explained with associated costs. More

by Calmerix2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
February 23, 2024

We had been to Shelor before and that was a big mistake. It feels they are trying to pry as much money from you as possible. The experience with Southern Team Nissan of New River Valley was completely diffe More

by mikerentschler
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Feb 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 23, 2024

Excellent! The staff is very attentive and friendly. My experience was 5. I entered 4 by error. The best dealership I've been to. More

by sassyone120
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
February 23, 2024

The reason I come to you for my business is Preston Hedge and his colleagues in the service department. He is professional, personable, and accommodating . His colleagues are knowledgeable and efficient. More

by ALFIECUBBY
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
February 23, 2024

We have been going here for years. Always friendly and great customer service Dependable service also More

by michael_bush74
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 23, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

Great customer service, always available when I come in. Very knowledgeable in the work that needs to be done More

by LCARTER2
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Feb 23, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2024

Mike, Preston, and the whole team are professional, honest, and reliable. Been bringing cars there for years and have always been very happy with the service. Could not recommend more highly! More

by JWIRGAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 16, 2024

I was treated very well by the staff members. They were warm, friendly, knowledgeable about the car, and ver patient with my questions. More

by YANG.ZHANG08
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 20, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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